Priscilla Stevens

I am a dedicated, detail-oriented and bilingual administrative professional with extensive experience in healthcare office operations. I pride myself in working well in a team environment and being able to work independently as well. My professionalism in written correspondence and consistency and dependability make me a valuable employee.

Medical Records Specialist / Secretary - Horizon Health and Wellness - Casa Grande, AZ

(2005-04 - 2025-11)

• Maintained and safeguarded confidential medical records in strict compliance with HIPAA regulations.
• Coordinated patient scheduling, managed multi-line phone systems, and provided a welcoming front-office experience.
• Verified insurance coverage, collected co-pays, and ensured accurate billing.
• Organized office calendars, facilitated meetings, managed inventory, and trained new staff to uphold operational standards.

High School Diploma - Douglas High School (1993-05)