Medical Records Specialist - Sharecare - remote
(2023-11 - 2026-03)
- Accurately and promptly add personal and medical information to patient files using Epic
- Maintain patient data as records development with familiarity with EHR
- Maintain strict confidentiality of patient information with HIPAA regulations and guidelines
- Compiling, processing, and updating patient medical information, as well as organizing and digitizing records
- Validates requests and authorizations for release of medical information according to established procedures
- Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing
- Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems
- May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client
Patient Account Representative - Marietta Eye Clinic - Kennesaw, GA
(2023-12 - 2024-10)
- Greets patients by answering phone lines or emails for all of the locations
- Verifying patient's demographics per HIPPA while creating or updating new and established charts
- Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payer type
- Maintain operations by following policies and procedures and reports changes as needed
- Communicates with patients, internal as well as external customers, in a courteous, professional, cooperative & mature manner
- Daily sort and distributes incoming faxes, medical records or any other important mail within the entire company
- Scans numerous documents into patient's charts daily
CNA/CMA - Kennestone WellStar Hospital - Marietta, GA
(2022-01 - 2023-12)
- Providing basic patient care such as bathing, dressing, and feeding, and assisting with mobility
- Monitor/taking vital signs and chief complaints
- Document observations, and report any changes to the nursing staff
- Assist with documentation in the electronic medical record (EMR)
- Maintain a clean and safe patient environment
- Preparing and sterilizing medical instruments
- Ensuring exam rooms are stocked and ready
- Checking patients in and out of appointments
- Support front office workflows during high patient volume
Lab Technician - Mimedx - Atlanta, GA
(2021-05 - 2021-11)
- Sterile Processing: Handling, processing, and modifying human allograft tissue while strictly maintaining a clean room environment and adhering to all aseptic techniques
- Quality Assurance & Inspection: Visually inspecting, measuring, and packaging finished tissues to ensure products meet exact specification, untampered safety seal, and correct labeling requirements
- Documentation: Carefully reviewing and completing documentation records, as well as ensuring the exact tracking of inventory, raw materials, and finished goods to maintain regulatory compliance
- Equipment Maintenance: Operating, cleaning, sterilizing, and maintaining laboratory equipment and the workspace to prevent contamination
- Regulatory Compliance: Adhering to Standard Operating Procedures (SOPs) and reporting any out-of-specification results or equipment malfunctions to management
Front Desk Medical Receptionist - CSL Plasma - Atlanta, GA
(2017-07 - 2021-04)
- Assisting and assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate
- Delegate tasks and set deadlines
- Monitor team performance and report on metrics
- Assist with incoming and outbound call regarding donor and company information
- Assist with faxing, scanning, and copying when needed
- Performing health screening procedures pulses, weight, temperature
- Performs finger stick to obtain sample to obtain donor's hematocrit and total protein level
