Founding AI Product Designer | Contract at Pulse AI (2026-03 – Present)
- Conceived and Designed an AI - powered Product Analytics Copilot that enables product teams to query analytics data using Natural Language and receive actionable insights.
- Leveraged AI-powered tools (claude, Cursor) to rapidly prototype and iterate on conversational AI for tasks such as funnel analysis, retention insights, anomaly detection, metric exploration and dashboard interface for surfacing product insights in a O- environment.
- Defined the product vision and collaborated with AI assisted development tools to translate concepts into functional prototypes.
- Built scalable dashboard patterns and a reusable design System to ensure consistency across the analytics experience.
Senior UX Designer | Contract at Kaiser Permanente (2023-10 – 2026-02)
- Led the General Agent business platform to meet OKRs focused on reducing KP support calls, enhancing quotes and renewals, and improving account delegation experiences, while partnering with business development on growth initiatives with 500+ GAs, and collaborating with POs and PMs in a cross-functional team to deliver designs for over 80,000 customers and channel partners.
- Improved the KP broker portal's conversion rate by 45% by designing an intuitive broker appointment application onboarding flow, enhancing usability, ensuring seamless navigation, and enabling brokers to resume the process if abandoned.
- Partnered with data science and engineering teams to define AI powered features including smart account insights, automated task prioritization, and conversational support enhancements aligned with KP's business and compliance standards.
- Organized and facilitated daily UX scrum calls, aligning designers, Product managers and engineers on sprint goals, removing blockers and ensuring timely delivery of design milestones.
Product Designer | Full - time at Tenable.Inc (2021-06 – 2022-12)
- Collaborate closely with a cross-functional team of 7 product managers, 5 product owners, and 10+ engineers serving over 40,000 organizations across 3 primary Tenable applications.
- Regularly designed and delivered 4 user flows, 2 service blueprints, 16 mockups, and prototypes for 5 to 6 products on a weekly bases to support the needs of a fast paced growing environment.
- Partner with researchers to assess usage data, analyze user behavior, and conduct user interface reviews on new products for EMEA and US clients to address pain points and ensure quality in design and development.
- Actively engaged in team ideation, monthly design sprints, and company-wide design challenges to improve business value and satisfaction for our customers.
UX/UI | Web Designer | Contract at Distinctly Marketing (2020-06 – 2021-05)
- Design and execute the strategy as a team UX designer in a lean UX environment for Distinct.ly's SaaS B2B white label web app, including branding, information architecture, visual design, and interaction design, for 300+ e-commerce clients.
- Analyze business needs to inform the redesign of multiple e-commerce websites with HTML, CSS, WordPress, and other platforms; the goal is to increase sales by 70%.
- Design compelling, accurate, and engaging data visualizations for e-commerce businesses.
Product Designer | Contract at ScotCro Inc. (2020-02 – 2020-03)
Web Designer | Contract at Anantha Infosys (2019-06 – 2020-01)
Teaching Assistant | Part-time at UC Berkley UI/UX Live Bootcamp (2022-10 – Present)
QA Automation Engineer (2015-05 – 2017-01)
Manual Test Engineer (2014-01 – 2015-04)