Queen Laskey

Responsible and dependable employee who gets involved with projects and duties of employment. Quick to learn and eager to broaden knowledge. Major strengths include handling multiple tasks, problem solving, risk-taking, investigating, and dealing with situations as a team player. Additional strengths include dependability, flexibility, and working well without supervision.

Remote Member Engagement Coordinator at Signify Health (2022-07 – Present)

Selecting appointments and calling

• Make a minimum of 50 calls per hour offering, explaining and scheduling free in-home or virtual health evaluations
• Present a positive, professional, and high energy approach to clients, health plans members, and team members
• Meet daily goals set by the department (300-400 outbound dials per day, 24 appointments set per day)
• Adjust, reschedule, and cancel appointments with both members and contracted providers as requested

Contact Donor Care Representative at Oklahoma Blood Institute (2018-08 – 2019-04)

• Contacted past blood donors to gain commitment for future donations
• Scheduled donation appointments
• Kept a timely record of confidential information from individuals and business donors
• Maintained and updated donor files through accurate data entry
• Collected blood inventory orders

Trainer and Builder at KimRay Incorporated (2010-11 – 2015-10)

• Conducted morning start-up meetings and provided leadership through sharing knowledge and/or skills
• Trained employees to become certified on various types of valves
• Participated in proactive teams to achieve departmental goals
• Assisted in building pumps and oil valves and also fixed leaks
• Comply with all Safety policies, practices, and procedures

Certified Nurse Assistant at Grace Living Center (2005-07 – 2005-12)

• Assist patients with their personal needs on a one-on-one basis
• Provided patient comfort by utilizing resources and materials
• Measured and assisted with maintaining patients vital signs
• Kept proper documentation and took direction from the Charge nurse
• Assisted with housekeeping responsibilities
• Assisted with patients personal hygiene and assisted with serving meals

Dental Assistant at Family & Children Dentistry (2007-03 – 2008-02)

• Performed amalgam fillings, cerec crowns, crown preps, endodontic, extractions, root canals, sutures, composites
• Utilized Dentrix to take bitewing, periapical, panoramic, digital, and duplicate film X-rays and also created bleaching trays and temporaries
• Utilized a model trimmer and setup rooms and operatories before procedures
• Performed tissue charting and facilitated patient triage and sterilized instrumentation and prepared instrumentation trays
• Facilitated patient triage and greeted and roomed patients
• Checked, ordered, and stocked supplies, cleaned and sterilized instrumentation and equipment; cleaned daily
• Contacted patients to follow up after minor surgical procedures

– Midwest City High School (1998-05)

Dental Assisting – Platt College (2007-02)