Quinten Pehl
Coordinator, Team Manager, Technical Support
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About
I'm easy to work with, help things run smoother, and fix what's not working. That's my core function in any role. I'm skilled at technical support, client communication, and workflow coordination, and I quickly learn new tools and systems.
Experience
AI Quality Assurance at Self Employed / Freelance (2026-Present)
- Scrutinize material created by popular AI models for safety, accuracy, intentionality, etc.
- Identify discovered failures and provide detailed corrections for engineers
Warehouse & IT Technician at Converge Medical Technology (2023–2025)
- Managed device setup, troubleshooting, and data entry systems for inventory and logistics.
- Provided technical support and maintained system updates across hardware and cloud applications.
- Built and improved tracking spreadsheets to reduce human error and save time
- Supported interdepartmental operations to support the sales team and maintain HIPAA compliance
Personnel Administrator at LDC (2022–2024)
Managed an administrative team of 8 for a large-scale commercial construction project and other department tasks.
- Recruited and supported trades personnel, providing ongoing support via email, phone, & in person
- Served as the point person for all personnel needs
- Coordinated events & maintained up-to-date rosters
- Increased team clarity through revised workflows and documented processes thoroughly
- Reviewed and verified work daily and made real-time adjustments for updates & errors
Small Business IT Consultant at Self Employed (2021–2023)
- Designed & implemented digital solutions (web, SEM, Support)
- Helped business owners use technology more effectively
- On-Call troubleshooting both remote and in-person
IT Support Technician at Kitts Technologies (2019–2021)
- Supported hundreds of users in a global corporate environment
- Provided hardware & software support (in-person & remotely)
- Approachable and calm under pressure with all users
Education
• CompTIA A+ Certified (COMP001021823340)
• Google Ads (UC-4K94N5FN)
• Foundation of Cybersecurity (KH3BTVKRQKV4)
