Garrett Holley

Accomplished project manager with 20+ years of IT project management experience, specializing in document management, stakeholder coordination, and process improvement. Expert in SharePoint, data migration, and enterprise document management systems. Proven ability to lead cross-functional teams, analyze workflows, and deliver complex projects on time and within budget for healthcare and technology organizations. Authorized to work in the US for any employer.

Lead Project Manager at Becton Dickinson (2022-01 – 2024-10)

• Led cross-functional teams to implement healthcare technology solutions, ensuring compliance with complex document management requirements.
• Coordinated with stakeholders and regulatory bodies to clarify project scope and document activities, deliverables, and workflows.
• Utilized JIRA and Confluence to streamline project communication, documentation, and process improvement across multiple concurrent projects.
• Oversaw integration of advanced pharmacy and hospital systems, focusing on best practices and continual process enhancements.

Sr. Project Manager at FIS Global (2020-01 – 2020-12)

• Managed IT projects involving document management, business process management (BPM), and form design using Java, HTML, CSS, XML, and JSON.
• Coordinated with technical and non-technical stakeholders to document requirements and ensure project alignment across teams.
• Delivered standardized software training and supported clients in configuring document management solutions, including SharePoint.
• Conducted system and quality reviews, ensuring documentation and configuration met project and compliance standards.
• Guided global teams in implementing best practices for process improvement and workflow automation.
• Guided the customers in implementing best practices and managing customer expectations to ensure project success

Project Manager at CHANGE HEALTHCARE/McKesson (2016-08 – 2018-08)

• Planned and defined project scope, resource allocation, and maintained documentation in compliance with FDA regulations.
• Created and executed project work plans, ensuring documentation was current and aligned with stakeholder requirements.
• Coordinated with cross-functional teams and vendors to analyze document management processes and improve workflows.
• Reported project status, risks, and performance to stakeholders, maintaining clear and organized documentation.
• Ensured all project documents were complete, current, and compliant with local, state, and federal regulations.

Project Manager Custom Solutions at MCKESSON (MPT) Custom Solutions (2008-08 – 2016-09)

• Executed custom document management solutions for clients, focusing on requirements outside standard project scope.
• Led SDLC-focused projects, ensuring custom designs were implemented in future base releases and documented effectively.
• Developed comprehensive project plans, including timelines, milestones, and risk management strategies for document management initiatives.
• Collaborated with stakeholders to define project scope, objectives, and deliverables, ensuring clear documentation and communication.

Tier 2 Senior Support Representative at McKesson (2002-08 – 2008-08)

• Managed knowledge base and document management initiatives, streamlining processes and improving customer usage.
• Led validation teams to integrate development and services, enhancing documentation and communication across departments.
• Hosted solution-focused Webex sessions on knowledge base and document management best practices.
• Recognized for improving policies, procedures, and overall document management processes.

Technical Engineer at MCKESSON EMI-DM Custom Solutions (OneContent/HPF/MPF) (2001-01 – 2002-08)

• Installed and configured custom document management applications to meet client goals and requirements.
• Managed individual projects, ensuring documentation and technical solutions aligned with client needs.
• Developed strong client relationships through effective communication and understanding of project requirements

Bachelors in Computer Science – Phoenix College (1990-01 – 1994-01)