Quoia Thwaits

AI data annotator and RLHF specialist with 3+ years of paid, high-volume annotation experience at RWS Group across NLP, RLHF, and generative AI training pipelines.

Covers the full annotation spectrum: response ranking, comparative feedback, instruction-following QA, hallucination detection, sentiment analysis, intent classification, NER, summarization, and toxicity detection. Professional writing background enables detection of fluency breakdowns, register mismatches, and linguistic edge cases that automated checks and purely technical annotators frequently miss. Proven throughput, consistently top-10% inter-annotator agreement, and rationale quality that advances model development.

AI Training Data Annotator / Language Quality Specialist at RWS Group (2022-01 – Present)

• Executed high-volume annotation across NLP tasks including sentiment analysis, intent classification, NER, and text summarization, consistently meeting or exceeding quality benchmarks across varied project types.
• Contributed to RLHF pipelines at approximately 50 hours per week, ranking model outputs and supplying nuanced comparative feedback that shaped generative model behavior.
• Evaluated AI-generated content for factual accuracy, tone alignment, grammatical correctness, and logical coherence, providing detailed written rationales that directly informed model refinement.
• Maintained inter-annotator agreement scores in the top 10% of the annotation team through meticulous guideline adherence and proactive edge-case documentation.
• Identified systemic labeling inconsistencies and drafted internal clarification notes adopted across the broader annotation team.
• Leveraged professional writing background to assess fluency, register, and rhetorical appropriateness in AI outputs, surfacing issues that purely technical annotators frequently miss.

Freelance Copywriter / Content Strategist at Independent (2019-01 – Present)

• Produced persuasive long- and short-form copy across health, finance, tech, and lifestyle verticals, applying AWAI direct-response principles for audience-targeted, conversion-focused messaging.
• Sustained consistent brand voice across multiple simultaneous client accounts, developing style-switching fluency that translates directly to multi-domain annotation and content evaluation work.
• Conducted thorough research and fact-checking before every deliverable, building a zero-tolerance standard for inaccuracy that directly supports high-quality annotation performance.
• Managed iterative client feedback loops, sharpening the revision discipline and critical eye that makes annotation rationales genuinely actionable.

Content Writer / Editorial Contributor at Various Publications (2017-01 – 2022-12)

• Authored articles and features spanning culture, wellness, community, and social commentary, building an authoritative, adaptable written voice across formats.
• Edited peer submissions for clarity, grammar, structure, and factual accuracy, functioning as a human quality filter grounded in the same core competency that drives expert annotation.
• Delivered consistent output across high-volume content pipelines, demonstrating the throughput discipline that enterprise annotation projects demand.