Rachael Aronoff

Seeking a part-time evening and weekend role in a customer-facing environment where strong organizational skills, professionalism and discretion enhance the client experience. Proven ability to anticipate needs, manage sensitive communications and support smooth, efficient operations that elevate service delivery and customer satisfaction.

Data Service Support Clerk at Philadelphia Fire Department (2026-05 – Present)

• Maintain accuracy and integrity of master data files through meticulous data entry and database management using office software systems.
• Create and manage data formats, categories and records to enhance data organization, retrieval and reporting efficiency.
• Prepare and finalize professional documents, including correspondence, reports, memoranda and legal materials.
• Generate customized reports by analyzing and filtering data to fulfill specific operational and administrative requirements.

Senior Executive Assistant at Jefferson Health (2025-03 – 2026-04)

• Served as strategic operational partner to the Chief Supply Chain Officer for a 700+ FTE enterprise division, driving prioritization, execution and enterprise-wide alignment of organizational initiatives.
• Directed executive operating rhythms, including complex calendaring, global travel, high-stakes meetings and the preparation of confidential board-level materials and executive communications.
• Oversaw financial and operational governance, including budgeting workflows, expense controls, compliance and cross-functional process improvements to enhance efficiency and reduce organizational friction.

Executive Assistant | Bookkeeper | Property Manager at Bellweather Design-Build (2024-07 – 2025-02)

• Partnered with executive leadership to implement EOS practices, facilitating Level 10 meetings, strengthening accountability systems and streamlining operational documentation and workflows.
• Managed core business operations including bookkeeping, financial and tax documentation, property management (leasing, tenant and vendor oversight) and marketing initiatives to ensure compliance, efficiency, and brand visibility.

Executive & Personal Assistant | Office Manager at Zoe Feldman Design (2023-01 – 2024-07)

• Provided elite, high-touch support to executive leadership in a high-visibility creative firm, managing complex schedules, global travel and confidential communications while acting as a trusted proxy in sensitive personal and professional matters.
• Orchestrated seamless day-to-day operations, managing information flow, executive access and office systems to preserve leadership focus, discretion and an elevated standard of excellence.

Executive Administrator | Delivery Department Manager at ABW Appliances (2013-02 – 2022-12)

• Advanced into multiple leadership roles, driving operational excellence across delivery, installation and warehousing teams through SOP development and staff training.
• Served as a key liaison between executives, operations and customer service, resolving escalations and enhancing cross-functional collaboration and customer experience.
• Modernized order management systems and aligned logistics with retail strategy, supporting scalable growth, sales performance and high-touch customer service.

Certificate in Medical Billing & Coding – University of Phoenix

A.S. in Business Administration – Katherine Gibbs School