General Manager - Sales and Operations
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Rachel brings much to the table with 8+ years of experience in business operations, sales support, customer service, and team leadership within the commercial office furniture industry. Proven ability to drive revenue growth, improve operational efficiency, and build strong client relationships. Experienced in financial tracking, CRM systems, and cross-functional team management.
Rachel brings over eight years of experience in operations, sales support, and team leadership, primarily within the commercial office furniture industry.
Manager of Sales and Operations at Texas Office Products and Supply in Austin, she oversees daily business operations including financial tracking, budgeting, and reporting while helping guide the company’s strategic growth. She has played a key role in implementing initiatives that drive revenue, improve margins, and expand market presence, while also leading and developing cross-functional teams to maintain a strong culture of accountability and collaboration.
Prior to this role, Rachel built a strong foundation in operations and client support as an Executive Assistant at Office Furniture NOW!, where she coordinated events, supported accounting and operational processes, and gained hands-on experience in sales and workspace solutions. In addition to her professional work, she serves as Vice President of the Board and a volunteer firefighter with North Hays County Fire & Rescue, demonstrating leadership, ethical governance, and the ability to make critical decisions under pressure. Earlier in her career, she also held a leadership role with the YMCA of Austin, managing staff and training programs that emphasized safety, service, and community impact.
Rachel holds a high school diploma with some college coursework toward a business degree, and has developed much of her expertise through hands-on professional experience. Through leadership and operational roles, she has built strong skills in business operations, sales support, financial tracking, and team development, consistently demonstrating initiative, adaptability, and a commitment to continuous learning.
