Rachel Klaerner

Rachel, a sales-driven professional of unwavering dedication and heartfelt compassion, seamlessly combines her drive for success with a genuine, caring approach. Whether selling property, jewelry, or services, Rachel excels through strategic, competitive tactics paired with exceptional customer service that builds lasting relationships.

Sales Consultant - LaserAway - Woodland Hills, CA

(2026-03)

• Sell aesthetic treatments, wellness services, and skincare products, requiring key skills like consultative selling, client relationship management, and aesthetic product knowledge.
• Conduct consultations with clients to evaluate their aesthetic concerns, recommend custom treatment plans, and explain procedures.
• Drive revenue to meet or exceed monthly sales goals by converting consultations into booked appointments and packages.
• Educate clients to keep them up-to-date on skincare trends, laser treatments, injectables, and retail products to give safe, accurate advice.
• Coordinate client scheduling, handle follow-ups, and log customer interactions using CRM software.

Family Service Advisor / Inside Sales - Restland Funeral Home and Cemetery

(2024-06 - 2025-12)

• Provide compassionate and consultative guidance to families making funeral and cemetery arrangements.
• Consistently exceed monthly sales targets by presenting tailored service options.
• Build long-term client relationships through empathy, integrity, and attentive follow-up.
• Collaborate with outside vendors and internal departments to ensure seamless service delivery.
• Leverage CRM tools to manage client interactions, track sales opportunities, and generate reports.
• Conduct presentations and informational seminars to promote pre-need service planning.

Realtor (Active License) - Coldwell Banker Plano

(2022-05)

• Convert prospects to closed sales for clients throughout DFW.
• Market and sold properties via online/print advertising and open houses.
• Coordinate showings, inspections, and appraisals.
• Maintain strong client connections to drive referrals and repeat business.
• Negotiate contracts and generated listings through cold calls and referrals.

Co-Owner - Beyond Treasures Jewelry Store - San Jose, CA

(2014 - 2016)

• Entrepreneurial leader and founder of a successful jewelry business specializing in high–quality diamonds and fashion-jewelry collections.
• Proven track record in strategies, client prospecting, and personalized customer service.
• Skilled in identifying market trends, building long-term relationships, and delivering premium retail experiences.
• Focused on branding, merchandising, and expanding a loyal customer base in a competitive luxury market.

Client Interface / Sales - California Skin Institute

(2019-07 - 2021-07)

• As the primary client interface at a busy dermatology practice with six providers, I played a central role in prospecting new clients for skin treatments.
• Maintained customer relations, delivering exceptional patient experience
• Managed the day–to–day administrative flow as well as sales of skin product in a fast-paced office environment.

Founder / Skincare Business Owner - Independent Entrepreneur

(2001-03 - 2018-03)

• Founded and operated a successful skincare business offering customized treatments, skincare consultations, and retail of curated beauty products.
• Built and maintained a loyal clientele through personalized service, education, and consistent results.
• Managed all aspects of business operations, including marketing, scheduling, inventory management, client communications, and financial reporting.
• Researched and sourced high-quality skincare products to complement in-service treatments and boost at-home care routines.
• Developed targeted skincare plans to address concerns such as acne, aging, sensitivity, and hyperpigmentation using industry-standard tools and products.
• Consistently exceeded monthly revenue goals through a combination of service excellence, upselling strategies, and repeat customer retention.