Rachel

Dynamic professional with 17+ years of bakery and retail expertise. Excels in custom cake design, inventory management, and creating inviting, organized store environments, while ensuring exceptional customer service and adherence to food safety standards. Authorized to work in the US for any employer

Breakfast Attendant (part-time) at Holiday Inn Express and Suites-Oak Forest (2022-07 – 2024-12)

• Prepared and arranged breakfast buffet items in an appealing and organized manner to ensure a positive guest experience
• Maintained cleanliness and sanitation of the breakfast area, consistently meeting health and safety standards
• Greeted guests warmly, providing friendly and attentive customer service throughout their visit
• Assisted guests in selecting breakfast items, offering recommendations, and accommodating special dietary requests
• Managed inventory of breakfast items, restocking as needed to maintain a well-stocked and shoppable buffet

Cake Decorator/Bakery Clerk at Jewel Osco-South Holland (2019-04 – 2024-09)

• Designed and created custom cakes for various occasions, ensuring customer satisfaction through attention to detail
• Utilized artistic skills to handcraft intricate cake designs using fondant, buttercream, and other decorative elements
• Maintained a clean and organized work area, adhering to health and safety regulations and supporting a shoppable environment

Manager / Cake Decorator/ packer/deliverer at A Piece of cake bakery (2006-06 – 2019-02)

• Progressed from cashier and front clerk to manager, gaining experience in customer service, ordering, and scheduling
• Designed and created custom cakes for weddings, birthdays, and special events, ensuring customer satisfaction
• Utilized artistic skills to handcraft cake designs using fondant, buttercream, and decorative elements
• Collaborated with clients to understand their vision and preferences for cake design
• Maintained a clean and organized work area, meeting health and safety regulations
• Managed inventory of baking supplies and ingredients to ensure availability for orders
• Decorated cupcakes, cookies, pastries, and other baked goods using creative piping techniques
• Piped borders, flowers, lettering, or other decorative elements onto cakes using icing bags or tips
• Assembled tiered cakes by stacking layers securely while maintaining design integrity

Associate's degree – Olive Harvey College