Rafaela Medina

Hire, training, and supervise the salon employees Ordering inventory and organize products Schedule appointments for staff with effective time management

Receptionist/ Assistant Manager at Hair Expectations (2021-05 – 2025-09)

• Hire, training, and supervise the salon employees
• Ordering inventory and organize products
• Schedule appointments for staff with effective time management
• Marketing strategies to receive more clientele through social media
• Handle cash transactions and process customer payments

Front Desk Agent at Hampton Inn (2023-10 – 2024-02)

• Checked in clients to their rooms
• Collaborated with marketing to organize events
• Managed guest accounts and receive payments
• Answered calls for bookings and helpdesk
• Responded to the client's request for individual bookings

Swim Instructor/ Lifeguard at Montessori Academy Pool- Yonkers Parks (2018-09 – 2020-11)

• Planned and taught classes covering different ages and skill levels to prepare students for basic and advanced swim needs
• Prepared equipment before class and stored items
• Provided emergency first and CPR as needed
• Taught students the importance of water safety

Lifeguard at Tibbets Brook Park-Westchester Parks (2018-06 – 2018-11)

• Attentively monitored swimmers to identify distress
• Responded to patrons on safety protocols and enforced safety rules
• Responded to emergencies in a timely, efficient manner
• Learned and maintained proficiency in first aid skills and CPR

Bachelor of Arts in Political Science – CUNY Lehman College (2026-05)

Minor in Anthropology – CUNY Lehman College (2026-05)