Raghavendra 453

Detail-oriented and results-driven finance professional with 5 years of experience in managing end-to-end Procure to Pay (P2P) and Order to Cash (O2C) processes. Proven expertise in billing, invoicing, vendor management, and reconciliation with a focus on improving accuracy, compliance, and operational efficiency. Skilled in SAP, Oracle, Salesforce, ServiceNow and MS office.

Process Specialist - Infosys BPM - Mysore

(2023-02 - 2026-05)

Managed end-to-end Account Receivable and Accounts Payable activities with focus on process optimization and compliance.

• Managed end-to-end billing operations, ensuring timely and accurate invoice generation aligned with contracts and customer quotes.
• Utilized ERP systems to process, track, and report customer billing activities, reducing manual errors and improving efficiency as per the quotes and contracts.
• Coordinated with cross-functional teams to gather billing inputs, validate data, and streamline invoice dispatch processes.
• Monitored invoice cycles to ensure adherence to SLAs and minimized revenue leakage.
• Conducted internal quality audits of invoices and proactively corrected discrepancies before client delivery.
• Created and maintained standardized dispute resolution procedures and knowledge base documentation.
• Reviewed and entered customer contracts ensuring full support timely provisioning of services.
• Handled high-priority escalations and provided management with regular dispute analytics and root cause trends.
• Work across departments to ensure all essential information is captured for management reporting on new contracts and related billing events.
• Defer the necessary revenues and create offline revenue and Deferring Revenue if it does not meet the revenue recognition criteria's by coordinating with Inventory Revenue & Accounting team (IR&A Team).
• Analysing and addressing inquiries for all orders and specialty order types including root cause analysis and solutions as per the quote and contracts.
• Working within agreed SLA's and tracking TAT.
• Generating Credit Memo's (RMA) and reversing the revenue if the customer has not paid the invoice or rebilling the closed invoices.
• Handling the different type of disputes and resolving in timely manner and dispatching of invoices as per customer requirement.
• Thoroughly investigate the dispute to understand the root cause, which involve reviewing billing systems, transaction records, and communicating with relevant stakeholders and managing service level agreements with customers.
• Processed vendor onboarding and maintained compliance with internal and SOX standards.
• Managed vendor master data and ensured accuracy in SAP/Oracle systems.
• Performed 2-way and 3-way invoice matching and posted invoices in ERP.
• Reconciled vendor accounts and handled payment queries effectively.
• Prepared accruals and generated aging reports during month-end closing.
• Conducted internal audits and resolved invoice discrepancies.
• Worked with procurement and compliance teams to validate vendor records and resolve discrepancies.
• Performed periodic audits and clean-ups of vendor master data to remove duplicates and outdated entries.
• Accurately entered invoice data into the accounting system, ensuring proper categorization of expenses and maintaining a well-organized record of all invoices.
• Prepared accruals for unbilled invoices and pending expenses to ensure accurate reporting.
• Conducted reconciliations of vendor and open items during month-end close.
• Verified invoices against POs and, ensuring compliance.
• Maintained SOPs and managed vendor communications for timely payments.
• Processed PO and non-PO invoices as per compliance.
• Handled vendor queries and conducted invoice verification.
• Resolved vendor queries and maintained SLAs.

Finance Executive I - Unisoft Infotech Pvt Ltd - Bangalore

(2017-12 - 2021-03)

Accountant - MSSR chits Pvt Ltd - Bangalore

(2013-09 - 2016-12)

Handled various accounting and financial operations including payroll processing, bank transactions, statutory reporting, and tax compliance.

• Gained exposure in processing payroll.
• Handled ESI, PF, And PT.
• Handling all the bank transactions of the company.
• Preparing of statutory books of accounts, bank reconciliation and consolidated reports in compliance with time and accuracy terms.
• Preparing of GST invoices.
• Prepared individual income tax returns.

M Com - Finance - Central College (2011-01 - 2011-12)

B. Com - Accounting - National College (2008-01 - 2008-12)

PUC - GOVT PU College (2005-01 - 2005-12)

SSLC - Govt PU college (2002-01 - 2002-12)