Rahima Munmun

Seeking an Airport Customer Service position, offering a competent, dependable, and organized approach backed by hands-on customer service experience. I have a proven ability to assist customers, provide effective solutions, and ensure satisfaction in fast-paced environments. With strong communication, time management, and multitasking skills—along with a degree in Psychology—I excel at understanding customer needs, staying composed under pressure, and delivering a smooth, professional service experience.

CASHIER - SSP AMERICA - NEW YORK

(2026-06)

• Customer Support
• Queue line

SALES ASSOCIATE - SHOPRITE - BROOKLYN, NEW YORK

(2018-11 - 2025)

• Greet customers and inquire concerning their needs
• Interact with customers, offer assistance and respond to queries about products and purchases
• Provide recommendations according to customer needs or preferences
• Direct customer to location of products within the store
• Locate merchandise for customers and place orders, where necessary
• Introduces promotions and new products to customers
• Operate cash register and handle cash payments and credit card processing
• Handles refunds, exchanges and returns and escalate to supervisor when necessary
• Document sales by updating customer records
• Respond to customer queries/complaints and escalate to management when necessary
• Assist with stocking of shelves and maintaining appearance of the store
• Stay up to date with sales trends, new products, promotions and services for better service and achievement of sales
• Maintain knowledge of policies, rules and regulations governing day to day customer interactions
• Assist with training new team members
• Alert the management of potential security issues

BACHELOR - Psychology - Chittagong College