Ralph Angelo Monares

Professional Graphic Artist and Illustrator at Self-Employed (2014-04 – Present)

Logo Designer: Create original and visually compelling logo concepts that align with client branding and business identity. Ensure all logo designs are scalable, versatile, and suitable for both print and digital platforms. Prepare final design files in various formats such as AI, EPS, PNG, SVG, and PDF for production and branding use.
Print On Demand Illustrator: Create original illustrations and artwork for print-on-demand products such as t-shirts, hoodies, etc. Ensure all illustrations are original and compliant with copyright and trademark regulations. Prepare print-ready files with proper sizing, resolution, transparency, and color settings for various POD platforms.
Digital Illustrator (Comic Book, Children's Book, Original Characters, etc): Develop original concepts, characters, artwork, and visual compositions based on client or project requirements. Collaborate with clients to understand project goals and artistic direction. Produce illustrations in various styles including vector art, cartoon, realistic, minimalist, and watercolor.

Collections Specialist at Genpact Services (2011-04 – 2014-04)

Contact customers through phone calls and messages to follow up on overdue payments and outstanding balances.
Maintain professional and respectful communication while negotiating payment arrangements and resolving account issues.
Meet daily, weekly, and monthly collection targets and performance metrics.
Ensure compliance with company policies, financial regulations, and data privacy standards in the Philippines.
Document all customer interactions, payment commitments, and account updates in the database.
Build positive relationships with clients while maintaining effective debt recovery practices.

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