Administration Clerk / Dispatch Clerk at Thornlands Transport (Rhodes Food Group) (2024-12 – Present)
- Receiving and weighing full fruit bins on Weighbridge
- Receiving and weighing of full Tanker trucks (Puree) on Weighbridge
- Receiving full fruit bins from different cold stores
- Receiving of empty fruit bins from farmers
- Dispatching of empty fruit bins to different farmers
- Dispatching off full fruit bins to different cold stores
- Doing General Clerical work and assisting in other departments where I'm needed
- Data capturing
Administrative / Support Clerk at Ceres Hospital (2021-08 – 2023-03)
- Check in/Register receiving vaccine
- Register patients details on EVDS with every visit at the Vaccine Centre
- Update patient details when visit the Vaccine Centre
- Ask the appropriate questions to the patients given by the EVDS System
- Complete vaccination cards with correct details and follow up dates given to patient
- Documentation of vaccinations and performing other post-vaccination management, including monitoring in observation areas
- Setup and cleaning/takedown, and securing of vaccine, at the end of the day
- Coordinate COVID-19 vaccination clinics on and off-site under direction of supervisor
- Enter information into EVDS vaccination database
- Order and maintain vaccination supplies and vaccine
- Distribute vaccine promotional materials and assist in dissemination of materials
- Outreach to at-risk populations
- Transport, administer, and document vaccinations
- Maintain adequate supply of up-to-date patient education materials and consent forms in a variety of languages
- Engage in quality assurance activities
- Respond to community and patient calls related to vaccination and general COVID-19 questions
- Ability to accurately and efficiently complete data entry
- Proficiency with computers is necessary
- Prepares station for vaccinating process
- Assists in preparing the vaccine for administration
- May educate patients about COVID-19 vaccination
- Validates patient ID and health history tracking for each vaccine dose
- Monitors patients who receive COVID-19 vaccination for adverse events as needed
- Maintains clinical standards and all infectious disease practices according to protocols
- Sort and place relevant documentation in the folders of booked patients drawn the previous day from the pulling list by the Medical Records Department
- Open new folders as required and place the relevant documentation in the folders of patients attending the hospital for the first time
- Check the following documentation, make copies, and file in patient folders: Original Pay slips, combine gross salary, Identity Document, Municipal Account – proof of residential address, Medical scheme card- Proof of family unemployment, Proof of social grants, etc.
- Capture patient information correctly and accurately on HIS system and ensure all fields are complete, including the correct debtor information
- Revise the Patient Master Index (PMI) and Debtor information where necessary
- Print Labels for new folders and remove outdated labels from existing folders where patients are reclassified
- Ensure Patient Care Report (PCR) is obtained from the Ambulance crew when Patient is transported by EMS
- R.A.F Case: check / confirm whether an accident has been reported to the Hotline Facility by the ambulance crew or by the previous Hospital transferred from another provincial hospital and if the RAF reference number has been obtained
- Phone the Hotline facility to report the hospital admission / registration and provide information as per Hospital: MVA HOTLINE REPORT SHEET and further admission details from patients
- Capture the AFCT reference number obtained from the Hotline Operator or the Road Accident Fund number that is available in the 'Reference #' field on the Account Tab in CLINICOM
- Record the AFCT reference number and the patient Care Report (MVI) number on the admission and registration forms
- Do eligibility checks in respect of Medical Scheme patients where the claims are transmitted electronically to ensure that the patient is a valid member of the Medical Scheme and that all details are correct
- Obtain the relevant information from the patients in words or in the emergency area where they are not able to report to the Admission Desk
- Record all patients seen and admitted during downtime to ensure that all admissions and visits are captured once the system is back on-line
- Ensure that all admission and registration forms are printed and signed, including direct admission wards
- Ensure payment cards in the folders are signed where no admission or registration forms are required (H0, H1 and free patients)
- Receive deposits for elective cases (Foreign, H2 and H3), check quotation from the Case Manager and issue a receipt through the 'Cashier' module in Clinicom
- Refer elective inpatients to the Hospital Fees Department in cases where the required deposits is not paid at time of admissions in order to make payment arrangements
- Request H1 patients to pay at time of visits and issue receipt through the Cashier module in Clinicom
- Check and print an in-in invoice at time of admission or visit where the patients is not able to pay any outstanding fees
- Request Boarders to pay at time of admission where accommodation is provided in exceptional circumstances
- Make notes on the 'Occupation – Debtor Tab' in Clinicom of any arrangements made
- Follow up any outstanding debt from the H1 and H0 patients when the patients return to the hospital or refer the patient to the Hospital Fees Department if they cannot pay the amount due
- Cancel incorrect visits and admissions in respect of inactive invoices
- Any payment or adjustments allocated to the invoice must first be reversed before these visits are cancelled
- Cancellation of receipts issued through the 'Cashier' module in Clinicom
- A receipt can only be cancelled if the original is handed in
- Refund money from the cash on hand if not yet collected or paid in for depositing
- Keep a register of all receipt books received from the reserve stock
- Record and place patient valuable and cash less than R500 in a sealed envelope for safekeeping, a BAS receipt must be issued where the amount exceeds R500
- Print a session report from the Cashier module in Clinicom which serves as a handing over certificate
- Draw patient folders if needed
- Loan folders to recipients
- Request folders from Medical Records Bank
- See the neatness to patient record
- Capture patient attendance and admissions for all patients in real time
- Print inlay, Registration forms, Admission form, and Indemnity form for every visit
- Report all MVA and WCA cases on your shift to Batsumi
- Register patients on the HECTIS program
- Attend Patients for – Inpatient, Outpatient, Casualty
- Admit Patients in Wards
Administration Intern at Tulbagh Clinic, Nduli Clinic, Bella Vista Clinic, Wolseley Clinic, Op Die Berg – Clinic, Annie Brown Clinic, PA Hamlet Clinic (2019-04 – 2020-03)