Rapheal Jones

Results-driven operations, safety, and logistics professional with experience leading teams, managing fleet operations, ensuring regulatory compliance, and improving operational efficiency across multiple industries.

United States Marine

Corps veteran with a strong background in finance, inventory accountability, customer service, and process improvement. Skilled at building productive relationships, solving complex problems, training personnel, and maintaining high standards of safety and operational excellence. Proficient with Microsoft Office Suite, inventory management systems, financial processing, data analysis, and administrative operations.

Recognized for strong leadership, adaptability, attention to detail, and the ability to thrive in fast-paced environments.

Safety & Fleet Specialist - Southwind - Overland Park, KS

(2024-06 - 2025-12)

• Managed fleet safety, compliance, and operational support for multiple nationally recognized home service brands, including 1-800-GOT-JUNK?, You Move Me, Shack Shine, and partner companies.
• Maintained vehicle records, registrations, inspections, preventative maintenance schedules, and fleet compliance documentation.
• Coordinated driver qualification files, motor vehicle record reviews, onboarding documentation, and ongoing compliance requirements.
• Investigated vehicle accidents and safety incidents, documented findings, and partnered with leadership to implement corrective actions and reduce operational risk.
• Delivered safety training and reinforced company policies to improve driver performance and workplace safety.
• Assisted with insurance claims, vehicle acquisitions, licensing, repairs, and fleet administration.
• Tracked fleet performance metrics, maintenance costs, and safety trends while preparing reports for leadership.
• Collaborated with operations managers across multiple locations to improve efficiency, compliance, and overall fleet performance.

Lead Store Associate - ALDI

(2022-10 - 2023-12)

• Supervised daily retail operations while leading team members to meet productivity, customer service, and operational goals.
• Assisted with inventory management, merchandising, stock replenishment, and quality assurance.
• Resolved customer concerns professionally in the absence of store management.
• Ensured compliance with company policies involving cash handling, loss prevention, and operational procedures.
• Participated in inventory counts, audits, and product management to maintain inventory accuracy.
• Trained and mentored new employees on company standards and operational procedures.

Customer Service Advisor - Best Buy

(2021-07 - 2022-12)

• Delivered exceptional customer service while assisting customers with technology products and solutions.
• Recommended products, warranties, and services based on customer needs.
• Operated point-of-sale systems and maintained accurate cash transactions.
• Stayed current on new technology products and promotional initiatives.
• Built strong customer relationships through effective communication and problem-solving.

Demolition Laborer - Blue Arbor

(2018-10 - 2018-12)

• Safely performed commercial and residential demolition projects while adhering to OSHA safety standards.
• Removed hazardous materials and prepared structures for demolition.
• Operated hand tools, power tools, and heavy equipment safely and efficiently.
• Assisted with traffic control, equipment positioning, and site safety.
• Performed routine maintenance on equipment and ensured job site compliance with safety procedures.

Finance Technician (3432) - United States Marine Corps

(2013-07 - 2017-06)

• Managed military pay accounts, travel claims, reimbursements, and financial records with a high degree of accuracy.
• Processed financial transactions while ensuring compliance with Department of Defense regulations and policies.
• Maintained confidential financial information and supported fiscal accountability.
• Supervised junior Marines and provided training in financial procedures and administrative operations.
• Utilized military financial systems to reconcile accounts and prepare reports.
• Demonstrated leadership, accountability, and attention to detail in high-tempo operational environments.

Production Operator - Home City Ice

(2013-05 - 2013-07)

• Operated production equipment used in commercial ice manufacturing.
• Maintained machinery and corrected minor equipment issues to minimize downtime.
• Ensured safe handling of equipment while maintaining production quality standards.
• Assisted with packaging, storage, and inventory movement throughout the facility.

Associate of Arts - Psychology - Coastal Carolina Community College

Associate Degree - Theology - Free and Independent School of Theology