Operations Manager - Resource Management Consulting / Triple 3 - NY / NJ
(2016-01)
Lead daily operations and execution of retail and grocery construction projects ranging from graphic modernization initiatives to large-scale site reconstructions.
- Managed high-volume installation campaigns involving accelerated product releases, rebranding initiatives, and multi-location rollouts within aggressive timelines.
- Developed business relationships and generated repeat opportunities through strong site presence, client engagement, and field leadership.
- Manage 15–25 concurrent projects annually across New York, New Jersey, and remote national locations while coordinating subcontractors, vendors, materials, schedules, and field personnel.
- Supervise cross-functional field teams of 22–85 personnel while ensuring safe, timely, and cost-effective project completion.
- Oversee project budgets ranging from $250K to $4.7M.
- Serve as primary liaison between clients, vendors, subcontractors, and stakeholders to maintain communication, resolve issues, and ensure successful project delivery.
- Identify operational risks, resolve project challenges, and implement corrective action plans to maintain workflow continuity and meet deadlines.
- Ensure compliance with OSHA regulations, client specifications, company policies, and site safety standards throughout all project phases.
Operations Manager - Quality Consulting, LLC - Toms River, NJ
(2011-03 - 2016-01)
Directed operations for multiple construction and field service projects, including inspections, vendor onboarding, pilot installations, and quality assurance initiatives.
- Managed national lighting retrofit programs supporting government-assisted rebate initiatives for major retail and convenience store chains.
- Supervised subcontractors and project teams across multiple active job sites while maintaining operational efficiency, safety compliance, and project quality standards.
- Conducted site audits and field assessments to verify installations met project specifications, safety requirements, and client expectations.
- Maintained strong field presence through regular on-site inspections and direct engagement with installation teams to reinforce accountability, communication, and operational standards.
- Reviewed and approved punch list documentation, project closeout submissions, and contractor billing deliverables prior to payment authorization.
- Implemented standardized reporting, billing, and documentation procedures that improved project tracking, field communication, and operational consistency.
- Identified project risks and developed corrective action procedures to minimize delays, improve issue resolution, and maintain project continuity.
- Trained and mentored field personnel on customer interaction, site organization, safety practices, material handling, and client-specific documentation requirements.
Project Manager – Civil Division - J.A. Lee Companies
(2009-09 - 2011-02)
Supported wireless communication infrastructure projects involving installation, inspection, and maintenance of radio and antenna systems.
- Coordinated crews operating on towers, rooftops, and elevated structures while ensuring compliance with construction and safety standards.
- Managed site work for new and upgraded cell tower installations, including remote and off-grid locations.
- Coordinated schedules, materials, vendors, and project deliverables to support on-time project completion.
- Interpreted technical schematics and monitored project milestones to ensure quality execution and adherence to operational procedures.
- Performed heavy equipment operations in support of civil construction and infrastructure activities.
Project Manager - T.A.K. Fire Protection - Toms River, NJ
(2005-06 - 2009-07)
Managed installation, inspection, testing, repair, and maintenance operations for commercial fire protection and sprinkler systems in compliance with NFPA standards.
- Coordinated inventory, equipment allocation, and project resources to support operational readiness and efficient service delivery.
- Prepared and maintained inspection records, compliance documentation, and regulatory reporting requirements.
- Supported construction and installation of large-scale dry and wet valve sprinkler systems for multi-family residential buildings, parking garages, and commercial properties.
- Managed multiple active service projects while maintaining strong customer satisfaction and operational performance.
Aviation Boatswain's Mate Handler (ABH) - United States Navy - Yokosuka, Japan
- Supported high-tempo aircraft handling, firefighting, salvage, and flight deck operations in mission-critical environments.
- Supervised aircraft movement, positioning, and securing procedures while maintaining strict operational safety standards.
- Performed emergency response, crash rescue, firefighting, and damage control duties during launch and recovery operations.
- Conducted fire and safety inspections and implemented corrective actions to maintain operational readiness and compliance.
