Chris Cavano

Results-driven Operations Manager and Project Management professional with 15+ years of experience leading multi-site operations, construction management, field service execution, and cross-functional teams across retail construction, telecommunications, fire protection, and infrastructure environments. Proven expertise managing end-to-end project lifecycles, overseeing multimillion-dollar budgets, coordinating vendors and subcontractors, and ensuring compliance with OSHA, NFPA, and regulatory safety standards. Demonstrated success driving operational efficiency, mitigating risk, improving processes, and delivering projects on time and within budget in fast-paced, deadline-driven environments.

Veteran recognized for hands-on leadership, team development, customer relationship management, and operational problem-solving capabilities.

Operations Manager - Resource Management Consulting / Triple 3 - NY / NJ

(2016-01)

Lead daily operations and execution of retail and grocery construction projects ranging from graphic modernization initiatives to large-scale site reconstructions.

• Managed high-volume installation campaigns involving accelerated product releases, rebranding initiatives, and multi-location rollouts within aggressive timelines.
• Developed business relationships and generated repeat opportunities through strong site presence, client engagement, and field leadership.
• Manage 15–25 concurrent projects annually across New York, New Jersey, and remote national locations while coordinating subcontractors, vendors, materials, schedules, and field personnel.
• Supervise cross-functional field teams of 22–85 personnel while ensuring safe, timely, and cost-effective project completion.
• Oversee project budgets ranging from $250K to $4.7M.
• Serve as primary liaison between clients, vendors, subcontractors, and stakeholders to maintain communication, resolve issues, and ensure successful project delivery.
• Identify operational risks, resolve project challenges, and implement corrective action plans to maintain workflow continuity and meet deadlines.
• Ensure compliance with OSHA regulations, client specifications, company policies, and site safety standards throughout all project phases.

Operations Manager - Quality Consulting, LLC - Toms River, NJ

(2011-03 - 2016-01)

Directed operations for multiple construction and field service projects, including inspections, vendor onboarding, pilot installations, and quality assurance initiatives.

• Managed national lighting retrofit programs supporting government-assisted rebate initiatives for major retail and convenience store chains.
• Supervised subcontractors and project teams across multiple active job sites while maintaining operational efficiency, safety compliance, and project quality standards.
• Conducted site audits and field assessments to verify installations met project specifications, safety requirements, and client expectations.
• Maintained strong field presence through regular on-site inspections and direct engagement with installation teams to reinforce accountability, communication, and operational standards.
• Reviewed and approved punch list documentation, project closeout submissions, and contractor billing deliverables prior to payment authorization.
• Implemented standardized reporting, billing, and documentation procedures that improved project tracking, field communication, and operational consistency.
• Identified project risks and developed corrective action procedures to minimize delays, improve issue resolution, and maintain project continuity.
• Trained and mentored field personnel on customer interaction, site organization, safety practices, material handling, and client-specific documentation requirements.

Project Manager – Civil Division - J.A. Lee Companies

(2009-09 - 2011-02)

Supported wireless communication infrastructure projects involving installation, inspection, and maintenance of radio and antenna systems.

• Coordinated crews operating on towers, rooftops, and elevated structures while ensuring compliance with construction and safety standards.
• Managed site work for new and upgraded cell tower installations, including remote and off-grid locations.
• Coordinated schedules, materials, vendors, and project deliverables to support on-time project completion.
• Interpreted technical schematics and monitored project milestones to ensure quality execution and adherence to operational procedures.
• Performed heavy equipment operations in support of civil construction and infrastructure activities.

Project Manager - T.A.K. Fire Protection - Toms River, NJ

(2005-06 - 2009-07)

Managed installation, inspection, testing, repair, and maintenance operations for commercial fire protection and sprinkler systems in compliance with NFPA standards.

• Coordinated inventory, equipment allocation, and project resources to support operational readiness and efficient service delivery.
• Prepared and maintained inspection records, compliance documentation, and regulatory reporting requirements.
• Supported construction and installation of large-scale dry and wet valve sprinkler systems for multi-family residential buildings, parking garages, and commercial properties.
• Managed multiple active service projects while maintaining strong customer satisfaction and operational performance.

Aviation Boatswain's Mate Handler (ABH) - United States Navy - Yokosuka, Japan

• Supported high-tempo aircraft handling, firefighting, salvage, and flight deck operations in mission-critical environments.
• Supervised aircraft movement, positioning, and securing procedures while maintaining strict operational safety standards.
• Performed emergency response, crash rescue, firefighting, and damage control duties during launch and recovery operations.
• Conducted fire and safety inspections and implemented corrective actions to maintain operational readiness and compliance.