Rasheeda Jackson

Issue vouchers and meet with participants who are enrolling or moving Process both inbound and outband mail recertification process and interact via telephone with clients and landlords daily Function as liaison for participating HCVP clients and properly

Contract Control Specialist - Montgomery County Housing Authority - Norriton, PA

(2025-10 - 2026-03)

• Issue vouchers and meet with participants who are enrolling or moving
• Process both inbound and outband mail recertification process and interact via telephone with clients and landlords daily
• Function as liaison for participating HCVP clients and properly
• Investigate and resolve participants complaints
• Refer compliance issues such as fraud or allegations involving criminal activity areas. May be required to attend hearings
• Brief certified program participants on the operation and requirements of HCVP

Addictions Counselor - Family Practice & Counseling Network - Philadelphia, Pennsylvania

(2019-02 - 2024-10)

Primary role includes Conducting peer support group meetings, counseling, coordination of referrals, and community outreach with the objective of aiding in the patient's recovery process.

• Ensure patient enrollment into Medication Assistant program (MAT)
• Coordinate Suboxone inductions, patient education, and naloxone training
• Establishes and maintains cooperative working relationships with members of a progressive interdisciplinary team; inclusive, but not limited to, patients, family members, and medical practitioners
• Acts a liaison between the patient and any/all external entities necessary to aid in treatment, ensuring timely delivery of services, and the patients right to make choices
• Prepare documents and participate in the preparation of procedures, instructions, and guidelines regarding program development, as part of administrative support duties

Judicial Tipstaff - First District Court of Pennsylvania - Philadelphia, Pennsylvania

(2014-08 - 2017-06)

• Served as the liaison/security between judge and all representatives; internal and external
• Escorted judge to and from chambers at all times
• Provided transportation to and from any/all activities outside of the court
• Ensured adequate conduct during proceedings
• Responsibilities included setting up defendant dockets, preparation, and monitoring of probationary documents, working in conjunction with the judicial secretary to ensure accuracy

Senior Property Manager - Multifamily Management of Philadelphia - Philadelphia, PA

(2006-09 - 2008-08)

• Responsible for supervision of all aspects of the management property including maintenance, site offices, resident, and member services
• Ensure objectives and standards of stakeholders and agents are achieved
• Maintain tax credit eligibility for organization, including recertification process
• Supervise financial aspects of rent collection and budget adherence
• Generate reports for federal, state, and local agencies ensuring quality assurance

Asset Manager - Philadelphia Housing Authority (PHA) - Philadelphia, PA

(2000-03 - 2005-06)

• Provide leadership towards programmatic planning, implementation and evaluation of Housing Choice
• Supervise daily activities of staff responsible for evaluating applicant eligibility and tenant compliance with the Section 8 leasing and rental program
• Develop and coordinate implementation of position plans
• Evaluate rental standard and payment structure
• Coordinate and execute HUD contracts for Project Based Sites

Intensive Case Management Supervisor - Northwestern Human Services - Philadelphia, PA

(2003-06 - 2004-06)

• Provide leadership for assigned case managers through use of individual and group supervision
• Monitor quality assurance for assigned mental health consumers
• Consult with various funding sources and stakeholders
• Develop and implement recommendations for effective service provision
• Design and maintain on call coverage for case management unit
• Coordinate services and ensure a continuum of care
• Generate and distribute weekly statistical reports

PhD - Psychology - Capella University (2004 - 2008)

Master of Human Services Degree - Human Services - Lincoln University (1997 - 2000)