Account Manager - Palliative Medicine & Hospice of Acadiana - Lafayette, LA
(2022-10)
- Served as Patient Care Navigator for $14M nonprofit hospice with average daily census (ADC) of 220 patients
- Managed 26 referral accounts, including physician practices, health systems, and skilled and nursing facilities.
- Generated ~15 referrals/month in under-developed territory, resulting in increased ongoing revenue, and served as point of contact for referring physician and case managers.
- Educated providers, patients, and community on palliative versus hospice; assisted in determining eligibility and/or need for additional resources.
Hospice Liaison - Amedisys Home Health & Hospice - Lafayette, LA
(2018-08 - 2022-10)
- Contributed to 200% growth of the census during the COVID-19 pandemic.
- Participated in weekly patient care conferences to ensure each patient is receiving optimal care; follow up with patient medical team to provide care plan updates.
- Acted as a liaison for senior adults and their caretakers navigate available community resources to fit their healthcare needs.
Account Executive - Amedisys Home Health & Hospice - Nashville, TN
(2021-01 - 2022-10)
- Exceeded monthly sales and utilization quotas, completing 2021 at 139% of quota.
- Advocated for patients throughout the referral process, working with clinicians through a team-based approach to ensure quality outcomes.
- Developed a new book of business, exceeded sales goals, managed full sales cycle process, and maintained successful, long-term client relationships.
Hospice Liaison - Amedisys Home Health & Hospice - Morgantown, WV
(2018-08 - 2020-02)
- Achieved month-over-month growth from August 2018 to February 2020, realizing 121% of quota.
- Developed referral relationships within the community, verifying eligibility of hospice referrals, and assessing the patient to improve patient transitions from inpatient to home setting.
- Educated patients and family members regarding disease prognosis for successful transition to home.
Sales Representative - Linacre Inc. - Morgantown, WV
(2016-05 - 2018-08)
- Ranked within the top 5% of the company for overall sales out of 280 sales representatives.
- Responsible for in-services, displays, and presentations in clinical environment.
- Contacted new and existing accounts to discuss how their needs could be met through specific respiratory products and services.
- Completed QP3 sales training in the Top 3 of class out of 30 participants.
