Front Desk Dental Receptionist at 7to7 Dental and Orthodontics (2024-08 – 2025-02)
- Served as the first point of contact for patients, coordinating check-in for scheduled appointments, surgeries, and same-day walk-ins in a fast-paced dental office
- Verified dental insurance coverage and eligibility before treatment to prevent billing delays and ensure smooth patient flow
- Processed high-volume patient payments through digital systems and guided patients through CareCredit and other financing options
Scheduling Specialist at 7to7 Dental and Orthodontics (2024-03 – 2024-08)
- Managed and coordinated patient scheduling across nine dental office locations, balancing provider availability with patient needs
- Communicated directly with patients by phone to confirm, reschedule, and follow up on appointments, supporting continuity of care
Early Head Start Practicum at Texas Tech Head Start (2023-08 – 2023-12)
- Provided direct care and supervision for infants ages 6 weeks to 15 months in a structured early-childhood development program
- Observed and documented developmental milestones and well-being, supporting accurate reporting to lead educators and families
Opinion Columnist at The Daily Toreador (2022-08 – 2023-05)
- Researched, wrote, and published weekly opinion columns and multimedia content on current events and culture for a university newspaper
- Conducted interviews with notable figures and produced accompanying video and podcast content using Adobe Creative Suite and professional camera/audio equipment
Early Head Start at Texas Tech University (2019-05 – 2019-07)
- Provided direct care and supervision for Toddlers 15 months to 3 years old in a structured early-childhood development program
- Observed and documented developmental milestones and well-being, supporting accurate reporting to lead educators and families
Sales Associate at Zumiez (2019-08 – 2020-03)
- Provided attentive customer service to an average of 40 shoppers per day, helping locate and select merchandise
- Maintained accurate inventory through consistent stocking and replenishment
- Designed and maintained visually engaging merchandise displays to drive purchases
Sales Associate at Clothes Mentor (2018-08 – 2019-05)
- Evaluated and appraised a wide range of secondhand merchandise for resale value on a case-by-case basis
- Negotiated and purchased inventory directly from customers on behalf of the store
- Provided personalized customer service by assisting clients with product selection, sizing, styling, and purchasing decisions
- Processed customer transactions accurately, including purchases, returns, and exchanges
