Rhonda Kisting

I volunteer my time and services to help others in the community. It may be helping to get the correct paperwork processed or to start a new legal case. It may be to help navigate public health, legal, educational, and financial systems.

Outreach. Assist with housing, unemployment, healthcare, liaison and/or mediator to resolve issues. I started Advocate for you over 10 years ago. I have a paralegal certificate, a BA in Legal Studies, and I have worked in numerous industries like factory, healthcare, finance, credit, retail, farm field work, food service, as a civilian for the Military, in mailing and delivery services, as a rideshare and delivery driver, medical transport driver, public health, non-profit work and as a teacher.

With over 30 years of customer service experience, I have developed strong multitasking abilities, a collaborative spirit, and a proven capacity to work independently. My background spans office operations, marketing, sales, teaching, healthcare, childcare, law, factory, and mail room environments.

• Customer service expertise (30+ years)
• Office operations: front desk, switchboard, filing, typing (50 wpm), photocopying, scanning, and troubleshooting office machinery
• Data entry, copywriting, editing, and proofreading
• Crisis management and customer satisfaction resolution
• Proficiency with office machines and computer software programs

I am a self-motivated professional who thrives in high-volume, fast-paced environments. I am meticulous yet flexible, always seeking ways to improve workflows and contribute positively to my workplace. My goal is to find a flexible job opportunity that allows me to support my family and supplement my income while I build my own business.

University of Wisconsin, Madison, WI

• Bachelor’s Degree, May 2013, Major: Legal Studies
• Other Studies: Liberal Arts, Music, Dance & Theater Performance & Education, Foreign Language
• Volunteer: Obama for America, Democracy for America, We Are One Wisconsin, UW Legal Information Center, Unemployment Assistance Program (UW Law School/MATC)

Trans American School of Broadcasting, Madison, WI

• Major: Radio, Minor: News, Disc Jockeying, Radio Sales, Mascot, Weather, FCC License 10/1990, Broadcasting Certificate, 1990

Madison Area Technical College, Madison, WI

• Associate degree, 05/1990, Major: Liberal Arts, Minor: Paralegal Certificate
• Volunteer: PAC, The Clarion Newspaper, Student Council

ADDITIONAL INFORMATION

Training in Equal Employment Opportunities, Unemployment Compensation, Bargaining, Americans with Disabilities, Union Steward, Union Newsletter, Gender Training, Woman in Workplace, Customer Service. (1996-2006), UW Madison Legal Information Center Volunteer (2010-2012), Family Law Assistance Center Volunteer Training (2014), Small Claims Assistance Program Volunteer Training (2014)

AFFILIATIONS

• UW Madison – Legal Information Resource Center, 2009
• Women’s Prosperity Network, 2014-Present
• PAW – Paralegal Association of WI, 2013-Present
• AFL-CIO, Madison, WI Summer Volunteer 2013