Riad Kralani
DOORMAN / PORTER
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About
Ensured secure building access by monitoring entry of authorized individuals. Greeted residents and guests with professionalism, enhancing overall customer experience. Assisted residents with luggage and deliveries, providing exceptional service.
Experience
DOORMAN / PORTER - HALSTEAD MANAGEMENT-79TH STREET EAST OWNERS INC - New York, NY
(2025-05)
- Ensured secure building access by monitoring entry of authorized individuals.
- Greeted residents and guests with professionalism, enhancing overall customer experience.
- Assisted residents with luggage and deliveries, providing exceptional service.
- Maintained lobby cleanliness and reported maintenance issues promptly to management.
- Supported security during emergencies, enhancing safety protocols and response efficiency.
- Managed facility cleanliness and upkeep, ensuring a welcoming environment for all.
Porter-Vacation Relief - ABM Industries - Manhattan, New York
(2025-09 - 2025-12)
- Maintenance & Event Setup: Outdoor cleaning, sweeping, and scrubbing
- Maintained safety and cleanliness for large events
- Event preparation, including barricades, floor protection, and stage setup
ANIBAR INTERNATIONAL ANIMATION FESTIVAL- Bar Super - ANIBAR - Peja, Kosovo
(2018-08 - 2022)
- Elevated customer satisfaction by supervising bar staff during events and peak times.
- Ensured seamless operations and exceptional service standards at the bar.
- Optimized staff scheduling and performance to enhance team efficiency.
- Managed bar setup, stock control, and cash handling processes effectively.
- Guaranteed compliance with health, safety, and licensing regulations consistently.
- Resolved customer complaints swiftly, maintaining professionalism and service quality
Soccer Player - FC Besa - Peja, KOSOVO
(2016 - 2019)
- Strong defensive positioning and awareness
- Effective tackling and interceptions
- Good game reading and composure under pressure
- Accurate short and long passing
- Communicates well and supports team structure
Education
BACHELOR - PHYSCIAL CULTURE AND SPORTS - AAB Colleage (2025-11)
HIGH SCHOOL DIPLOMA - SOCIAL SCIENCES - Gymnasium Bedri Pejani (2018-05)
