Administrative Assistant - Salem Transport Express, a division of Jared Logistics, LLC
(2011-10 - 2012-07)
- Answered telephones, directed calls, took messages, and ran errands.
- Prepared meeting agendas, attended meetings.
- Completed work schedules, managed calendars, and arranged appointments.
- Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.
- Operated office machines, such as photocopiers and scanners, fax machines, voice mail systems, and personal computers.
- Communicated with customers, employees and others to answer questions; explained information; took orders and addressed complaints.
Dispatcher Assistant - Salem Transport Express, a division of Jared Logistics, LLC
(2013-08 - 2015-10)
- Assisted and filled in for dispatchers.
- Tracked and traced the delivery of shipments.
- Managed delivery costs.
- Assisted customers.
- Planned driver's itinerary to ensure timely pick-up and delivery of loads, while following safety and government regulations.
- Provided continuous monitoring of drivers that in the event of logistical problems to ensure satisfactory and cost-efficient resolutions.
- Marketed logistical services to new brokers to bring additional business to the firm.
- Maintained customized services to existing clients to ensure client retention.
Account Manager - Jared Logistics, LLC
(2012-07 - 2019-05)
- Maintained communication with customer and carriers on transit times, appointment times, and current locations of trucks in transit. Verified when deliveries were made.
- Prepared and submitted all documents needed for dispatch and shipment to carriers and transporters.
- Scheduled shipment pick-ups and deliveries tracked and traced shipments, ability to multi-task, solve problems, and tolerate stress.
- Track and monitor location of drivers to ensure timely and safe delivery of freight.
- Keep clients informed about freight shipping time, shipping status, and delivery status.
- Perform data entry and data management of all customer account activity into company database.
Senior Customer Sales Manager - Nolan Transportation Group, LLC - Laredo, TX
(2019-06 - 2025-04)
Experienced sales manager with a proven track record in driving revenue growth.
- Skilled in developing and implementing effective sales strategies.
- Adept at leading teams to achieve performance targets.
- Strong ability to build and maintain client relationships.
- Analyzed customer business needs, presented solutions, and made recommendations to support business models while ensuring sales retention and objective compliance are met.
- Coordinated shipping and deliveries for diverse customers, from small businesses to Fortune 500 companies.
- Negotiated pricing with customers and handled freight projects effectively using multiple modes of transportation (FTL, LTL, Partial, Reefer, Drayage, Intermodal)
