Richardson Tejeda

Goal-oriented District Manager Mediated to continuous improvement. Drive positive changes as a head of a successful team with loyal and satisfied employees. Talented supervisor, problem-solver, and business leader with proven expertise in growing business with forward-thinking strategies.

DISTRICT MANAGER - Popeyes - Kissimmee/Orlando, FL

(2024-03 - 2026-04)

Oversaw daily operations, staffing, and performance of 8 locations within a designated district. Focused on delivering high standards in food quality, customer service, team development, and financial performance.

• Managed a portfolio of 8 high-volume restaurants generating over $18M in annual revenue.
• Increased district sales by 12% over one year through strategic promotions and local marketing initiatives.
• Ensured 100% compliance with food safety and labor regulations through regular audits and coaching.
• Led the opening of 3 new store locations, including recruitment, training, and launch operations.
• Managed and mentored a team of 8 store managers, fostering a culture of accountability and excellence.

CTM/General Manager - Arby's - Miami & Orlando, FL

(2016-01 - 2024-12)

• Planned and executed strategies to increase business and drive profit.
• Supervised teams and provided clear objectives and consistent, performance-oriented policies.
• Organized training for new team members and new managers for the area and routine retraining for established employees.
• Developed successful training programs based around culture focused on employee empowerment and customer service.
• Supervised staff at eight locations, managing day-to-day business operations.
• Directed daily store operations, including staff management, task delegation, merchandising, and customer service.
• Provides performance appraisals of managers and assists with restaurant team performance reviews.
• Monitored daily, weekly operational statistics and reporting trends.
• Proctor on ServSafe

Owner - NEW YORK BAGEL CAFE & DELI - Singer Island, FL

(2014-01 - 2016-12)

• Overseeing daily business operations.
• Implementing growth strategies.
• Interview and hiring.
• Improving revenue/cash flow.

Owner of 2 stores - MALCOM X DELI - Brooklyn, NY

(2010-01 - 2014-12)

• Training crews members and managers.
• Analyzing accounting and financial data.
• Cost control and budget management.
• Menu development.
• Human Resources.
• Profit and loss.