Rickayla Bourne

Exceptional 10+ years of customer service and professional caregiver support, with a proven track record of qualified skilled ethics in resolving complex issues and increasing customer satisfaction.

Home Health Aide at AROSA IN HOME SENIOR CARE (2025-01 – Present)

Swing Shift Duties: Focus on afternoon and evening care, typically includes: Lunch preparation, midday medication reminders, light housekeeping, transportation for errands, and help with the client's bedtime routine, including preparing light hygiene care while assisting with mobility issues.

Professional Security Officer at NASTEC INTERNATIONAL INC. (2023-01 – 2025-01)

• Securing entrances and exits: Locking doors and gates ensuring they are properly secured after hours.
• Detected potential threats or security breaches.

House Manager at FIRST TO SERVE TRANSITIONAL HOUSING (2021-01 – 2023-01)

• Overseen the daily operations of the housing facility to ensure a safe and supportive environment for residents.
• Addressed resident issues and conflicts in a timely and effective manner.
• Supervised and trained staff, providing guidance and support to ensure effective program.

Home Health Aide at SALUS HOMECARE (2021-01 – 2023-01)

• Transportation: Assisted with transportation to appointments or outings.
• Monitoring and Reporting: Observed and reported changes in the patient's condition, vital signs, and other relevant information.
• Medication Reminders: Assisted with medication administration as directed by a healthcare professional.

Home Health Aide at ACCENTCARE HOME HEALTH (2015-01 – 2021-01)

• Personal Care: Assisted with dressing, grooming, and toileting.
• Mobility and Exercise: transferring themselves, and assisting with prescribed exercises.
• Housekeeping: performed tasks like laundry, dishes, and light cleaning.
• Companionship: Provided emotional support and engaging in activities.

– Southwest College (2014-01 – 2015-01)

Class of 2014 – Crenshaw High School (2014-01)