Rickey Colbourne

Monitored security systems and maintained strict access-control procedures. Responded promptly to incidents and documented occurrences according to established procedures. Collaborated with safety teams to help maintain a secure and well-organized environment.

Fire Guard at Harvard Protection Services (2024-02 – Present)

• Monitored security systems and maintained strict access-control procedures.
• Responded promptly to incidents and documented occurrences according to established procedures.
• Collaborated with safety teams to help maintain a secure and well-organized environment.

Supervisor at The Children's Place (2022-02 – 2024-02)

• Supervised employees and supported daily store operations in a fast-paced retail environment.
• Trained team members on store procedures, systems, and customer-service expectations.
• Handled customer concerns and resolved operational issues efficiently and professionally.
• Supported point-of-sale operations and assisted employees with system-related issues.
• Promoted consistent procedures and effective communication to support team productivity.

Supervisor at Gap Factory (2020-03 – 2022-02)

• Supervised daily store operations and ensured tasks were completed accurately and on schedule.
• Provided first-level assistance with employee questions, system issues, and day-to-day operational needs.
• Trained team members on store systems and procedures to improve efficiency and service.
• Assisted with technology updates and operational improvements within the store.
• Maintained a collaborative work environment and supported team performance.

Associate's Degree in Psychology – Touro College