Risheon Mcmillan

I have served as a home health aide for my son for the past decade and am currently seeking part-time employment. I am passionate about being a mother to my two sons, as well as continuously working on personal growth. I also enjoy cooking and spending quality time with my family.

Some of the key skills I have developed include time management, patience, the ability to remain calm under pressure, strong communication and customer service skills, knowledge of food safety practices, and being an effective team player.

Rishine McMillan

Philadelphia, PA 19141

Professional Summary

Dedicated retail professional with over 8 years of customer service experience across diverse retail environments. Proven track record in sales, customer relations, and cash handling operations. Known for accountability, teamwork, and maintaining positive customer relationships while contributing to business success.

 Work Experience

Sales Clerk

Trumedic, Willow Grove Mall | November 2017 - March 2020

Provided exceptional customer service and product knowledge to drive sales

Processed transactions accurately and efficiently using POS systems

 Maintained organized product displays and inventory management

 Assisted customers with product selection and recommendations

Contributed to team sales goals and store objectives

 Customer Service Representative

Trumedic, Willow Grove Mall | October 2015 - March 2016

 Delivered outstanding customer service in a fast-paced retail environment

 Resolved customer inquiries and concerns professionally and promptly

 Processed returns, exchanges, and special orders

 Maintained detailed knowledge of product features and benefits

 Supported team members to ensure smooth daily operations

Cashier

America Kids | January 2014 - September 2014

 Operated cash register and processed customer transactions accurately

 Handled cash, credit card, and check payments with precision

 Provided friendly customer service and assisted with product inquiries

 Maintained a clean and organized checkout area

 Balanced cash drawer at the end of each shift

 Cashier The UPS Store | June 2012 - December 2012

 Processed shipping transactions and provided packaging services

 Handled multiple customer service tasks, including printing and mailbox services

 Maintained accurate records of transactions and inventory

 Assisted customers with shipping options and cost calculations

 Demonstrated reliability and attention to detail in all tasks

Core Competencies

Customer Service Excellence

Consistently deliver positive customer experiences and build lasting relationships.s

Team Collaboration

Work effectively with colleagues to achieve shared goals and company success.

Accountability & Reliability

Take ownership of responsibilities and consistently follow through on commitments.nts

Professional Communication

Express respect and appreciation for others while maintaining a professional stand. ards

Cash Handling & POS Systems

Experienced in accurate transaction processing and financial responsibility

Retail Operations

Knowledgeable in inventory management, product display, and sales support

District 1199c Philadelphia, PA

GED Certificate

Roxburgh | Completed January 2014 - September 2014