Robert C

Dependable, compassionate mental and behavioral health professional with more than 25 years of experience providing direct support, case management, crisis intervention, and behavioral health services across hospital, school, community, and home-based settings. Strong background serving acute, adult, dual diagnosis, child, and adolescent populations, including individuals experiencing ADHD, autism spectrum disorders, impulsivity, emotional disturbance, and psychiatric crises. Known as a mature problem solver and collaborative team member who builds rapport quickly with clients, families, and treatment teams.

Experienced with DAP documentation, treatment support, home visits, and linking clients to services that improve functioning and outcomes.

Truancy Case Manager - HopePHL - Philadelphia, PA

(2025-01)

Provide case management services to students and families affected by chronic absenteeism and school disengagement.

• Conduct home visits, assess barriers to attendance, and help develop practical intervention plans that support consistent school participation.
• Coordinate with parents, school staff, and community agencies to connect families with resources related to housing, transportation, mental health, and other needs.
• Maintain timely case notes, track student progress, and support follow-through with school-based attendance goals.

Behavioral Health Clinician - Children's Hospital of Philadelphia - Philadelphia, PA

(2024-01 - 2025-01)

• Maintained continuous observation of patients to ensure safety and identify at-risk behaviors, implementing interventions to promote stabilization.
• Supported children and adolescents with behavioral and emotional needs in a hospital-based setting while collaborating with the interdisciplinary treatment team.
• Documented observations, interventions, and patient responses using approved clinical documentation standards.
• Built therapeutic rapport with patients and helped reinforce behavioral expectations and treatment goals.

Patient Care Technician - Penn Medicine - Philadelphia, PA

(2016-01 - 2024-01)

• Provided direct patient support in a healthcare setting while assisting with observation, care needs, and coordination with clinical staff.
• Maintained professionalism and calm communication in fast-paced environments involving patients with complex medical and behavioral presentations.

Mental Health Technician (Per Diem) - Mercy Hospital - Philadelphia, PA

(2014-01 - 2017-01)

• Supported adult behavioral health patients through direct observation, therapeutic communication, and assistance with daily unit structure.
• Worked collaboratively with nurses and treatment teams to help maintain a safe and supportive care environment.

Mental Health Technician (Per Diem) - Temple University Hospital - Philadelphia, PA

(2014-01 - 2017-01)

• Assisted in the care of psychiatric patients by monitoring behaviors, responding to patient needs, and supporting unit operations.
• Contributed to patient safety and continuity of care through accurate reporting and team communication.

Behavioral Health Worker - Progressions Behavioral Health - Philadelphia, PA

(2010-01 - 2014-01)

• Delivered community-based behavioral support services to children and families.
• Implemented behavior plans and encouraged skill development, emotional regulation, and improved functioning across settings.

Behavioral Health Worker - Baptist Children Services - Philadelphia, PA

(2008-01 - 2010-01)

• Provided supportive behavioral interventions for youth and families receiving community-based services.
• Worked with caregivers and treatment providers to reinforce goals and promote healthy routines and behavior change.

Psychiatric Technician - Belmont Center for Comprehensive Treatment - Philadelphia, PA

(2007-01 - 2010-01)

• Provided direct behavioral health support to patients in a psychiatric treatment setting.
• Helped patients work toward behavioral goals while observing symptoms, documenting concerns, and reporting significant changes to clinical staff.

Behavioral Health Worker and Therapeutic Staff Support - Community Council - Philadelphia, PA

(2005-01 - 2010-01)

• Supported children and adolescents in home, school, and community environments through behavioral coaching and structured interventions.
• Partnered with families and providers to encourage consistency, accountability, and measurable treatment progress.

Therapeutic Staff Support - Northeast Treatment Centers - Philadelphia, PA

(1998-01 - 2005-01)

Began professional work in behavioral health services, providing direct support to children and families in community-based settings.

• Delivered one-to-one therapeutic support and helped implement treatment recommendations in everyday environments.

B.S. - Human Services - Lincoln University (2024)

Master's - Clinical Mental Health Counseling - Penn West University