Sign Installer - Howard Hanna Real Estate - Pittsburgh, PA
(2024-07)
- Maintained an organized job site by disposing debris from installation sites promptly.
- Demonstrated expertise in reading blueprints and schematics to properly install signs according to specifications.
- Adept at safely climbing ladders or scaffolding to access areas necessary for sign installations.
- Proficiently operated hand tools such as drills, saws, rivet guns, hammers and screwdrivers for installation purposes.
- Successfully installed, serviced and maintained a wide range of sign systems and components, including LED signs, neon signs and illuminated signage.
- Displayed capability in creating custom designs with vinyl letters or other materials used on signs.
BDC Service Representative - Bowser Automotive Group - Monroeville, PA
(2023-08 - 2024-06)
- Developed strong communication skills with customers to provide solutions to their automotive needs.
- Tracked vehicle delivery times and communicated any delays or changes in delivery schedule promptly.
- Performed follow up calls to ensure customer satisfaction after completion of services rendered.
- Maintained an organized filing system for all customer related documents including invoices and repair orders.
- Utilized problem-solving techniques to resolve customer service related issues quickly and efficiently.
- Assisted customers with scheduling appointments for service repairs and maintenance work.
- Participated in team meetings to discuss strategies for increasing overall efficiency within the BDC Service Department.
- Updated inventory on hand when parts were received or shipped out.
Vendor Broker Manager - Gordon Food Service - Imperial, PA
(2015-06 - 2024-01)
- Planned and coordinated process improvements and new initiatives, including introduction of new products and services.
- Networked around the covered divisions to identify and capture new business opportunities based on VBM provided reporting and analysis.
- Prepared presentations and reports for Vendor and broker management to aid in mutual key planning and decision-making.
- Maintained positive relationships with SBD Vendors, dedicated brokers and our top vendor partners to ensure a cohesive approach to new sales opportunities and with engaging our sales teams and leadership.
- Reviewed Industry data to forecast trends and prepare reports for use in strategic business decision-making.
- Aligned organization's culture, products, and image with Vendor Broker partners.
- Developed, executed and monitored sales trainings for meetings and tenure based sales training sessions.
- Worked with sales leadership, regional, director and market level to understand specific market needs and implement effective strategies to address those needs.
- Recommended and presented new vendors merchandisers for consideration, local and national.
- Promoted brands by Identifying key conversion strategies and communicating clear reporting to execute.
- Verified product quality to investigate quality complaint concerns and minimize customer issues.
- Defined, designed, and implemented vendor/broker merchandising strategies.
Divisional Merchandise Manager - Gordon Food Service - Imperial, PA
(2015-06 - 2020-07)
- Generated reports detailing visual merchandising strategy and updates for existing items, new item rollouts, and customer specific items.
- Maintained a collaborative ownership of all merchandising logistics across assigned division with the regional merchandising teams, Inventory, pricing, and supply chain teams.
Center of the Plate Specialist - Reinhart Food Service - West Newton, PA
(2004-09 - 2015-07)
As a center of the plate specialist I was responsible for direct and indirect sales of fabricated proteins to existing and developed customers within a 4 state territory. This included selling sister divisions on a stocked steak program. The position was also responsible for training, sales meeting presentations, purchasing, and key company strategies related to promotions and marketing plans.
While I was employed by Reinhart I was called upon to evaluate and correct their production facility that was mismanaged.
- Provided excellent customer service through telephone, email, and face-to-face interaction.
COP Specialist, Production Manager, General Manager - US Food service/Stock Yards - Greensburg, PA
(1995-06 - 2004-09)
Started at US Foods as a COP specialist and was accountable for direct and indirect sales of all COP products within a tri state territory. This included, customer and sales activities related to growing COP business. Training, product specification development and strategic buying was also a large part of this position.
After 5 years of these duties I was called upon to take over the production manager duties at the Greensburg Stock Yards facility where I managed an associate team of 38 people. These associates were a combination of cutters, packers, QA. I was responsible for all aspects of production related to meat processing, included but not limited to.....Yield testing, Quality Assurance, Food Safety, specification development, training, production schedules and timely processing of both JIT and stocked steaks.
I was appointed General Manager of this facility when a promotion was taken by the person prior to me. As a general manager I had full oversight and responsibility of direct and indirect sales and distribution of fabricated center of the plate products. I was responsible for 50 people which included an inside sales team, purchasing team, production team, QA unit and fi
- I became the temporary Director of Operations for the meat fabrication plant to develop profitability standards, yield testing, employee moral building, sanitation and quality assurance plans as well as production schedules and HACCP compliance standards.
- It took a total of 3 years to turn the business unit around and gain profitability and solid processes and procedures.
- I was the production floor supervisor and was responsible for production schedules, yield testing, and overall flow of daily production.
- This included the supervision of 35 meat cutters, packers and laborers.
Meat Cutter Foreman - Diamond Meat company - Pittsburgh, PA
(1986-05 - 1995-05)
I was the production floor supervisor and was responsible for production schedules, yield testing, and overall flow of daily production. This included the supervision of 35 meat cutters, packers and laborers.
