Robert Lazenby

Professional Scrum Master with over 15 years of cross-functional leadership experience, specializing in Agile methodologies and JIRA optimization within complex engineering environments. Proven expertise at Boeing Defense in coordinating software development and validation/testing cycles for embedded systems. Expert at identifying impediments, facilitating resource mapping, and forcing strict process adherence to ensure timely delivery of high-stakes engineering goals.

Scrum Master at BOEING (2021-08 – 2025-01)

Facilitate the Agile development lifecycle for software development and validation/testing, reducing sprint spillover by 15% through aggressive story breakdown and capacity planning.

• Force strict process adherence by maintaining JIRA boards and implementing JQL-based structures to increase team velocity and resolve unmanaged impediments.
• Identify and mitigate cross-team dependencies during PI Planning for hardware and embedded systems, reducing unplanned work by 25%.
• Collaborate with Product Owners to resolve scope creep, ensuring clear resource mapping for mechanical and electrical engineering integration tasks.
• Facilitate daily Scrum ceremonies to ensure alignment between mechatronics and software teams, accelerating development goals and functional safety standards.

General Manager at QDOBA MEXICAN EATS (2020-02 – 2020-05)

Identify and force sales growth strategies versus budget, utilizing resource mapping and capacity planning to exceed established delivery goals.

• Resolve inventory bottlenecks and optimize supply chain logistics, applying functional safety principles to maintain high-volume production.
• Collaborate with regional directors to facilitate team training and development, ensuring process adherence during rapid scaling phases.
• Facilitate data-driven service strategies to improve revenue retention, aligning cross-functional teams with organizational KPIs.

F&B General Manager at TROPICANA (2007-10 – 2019-09)

Facilitate the end-to-end launch of new dining units, managing development goals from conception through validation and testing phases.

• Resolve complex interpersonal and operational conflicts using Agile methodologies to ensure organizational efficiency and team velocity.
• Collaborate with cross-functional departments to force process adherence and ensure strict adherence to safety and quality protocols.
• Identify cost-saving opportunities through rigorous capacity planning and resource allocation, maximizing net revenue in high-stakes environments.

Bootcamp/Certification in C#, JavaScript, Agile – LAUNCHCODE (2021-01)

Degree in Computer Science – UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE