Disciplined and dependable professional and military veteran
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Disciplined and dependable professional and military veteran with diverse experience and a proven ability to maintain safety, build strong relationships, and deliver reliable, high-quality service in fast-paced environments.
CUSTOMER CARE MANAGER at TAYLOR MORRISON (2024-01 – Present)
Respond to homeowner service requests, provide warranty and service support to homeowners, evaluate homes for repair, document findings, and schedule trades to make repairs.
CUSTOMER CARE REPRESENTATIVE at LENNAR (2016-01 – 2024-12)
Respond to homeowner service requests, provide warranty and service support to homeowners, evaluate homes for repair, document findings, and schedule trades to make repairs.
JUVENILE DETENTION OFFICER at JUVENILE DETENTION CENTER (2012-01 – 2016-12)
Maintained a safe and secure environment for youth, officers, and staff. Prepared reports and records supervised detained youth, prepared youth for court, and transported detainees to and from court proceedings.
FOOD SERVICE at SUMTER CORRECTIONS FACILITY (2007-01 – 2009-12)
Supervised inmates as they prepared meals, managed inventory, and prepared reports.
UNITED STATES NATIONAL GUARD at UNITED STATES NATIONAL GUARD (2007-01 – 2011-12)
Prepared meals, managed inventory, performed military training and drills, trained in life saving techniques, and combat training.
UNITED STATES ARMY at UNITED STATES ARMY (2003-01 – 2007-12)
Trained in military combat drills and life saving techniques. Prepared meals and managed inventory. Performed security detail in Afghanistan as part of Operating Enduring Freedom and in Iraq for Operation Iraqi Freedom.
CERTIFICATE in Emergency Medical Technician – PASCO HERNANDO STATE COLLEGE (2011-01 – 2011-12)
HIGH SCHOOL DIPLOMA – PASCO HIGH SCHOOL (2002-01 – 2002-12)
