Senior Field Services Manager
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10+ years in IT specializing in field services and management. Excellent ability to learn on the fly and perform under pressure while servicing and deploying mission critical equipment and systems. Regularly collaborate with engineering departments to deploy systems to improve network visibility, stability, and performance; effectively reducing customer service complaints, technician efficiency, and increasing sales of services.
Expert in wireless design and deployment, PTP and PTMP.
Expert in structured cabling.
Proficient in coax and fiber deployments including testing and installation.
Certified TIA tower inspector and certified climber.
Proficient with may power systems including AC/DC systems, solar, battery backups, and LP generators.
Expert aerial lift operator.
10+ years wireless experience 2ghz - 80ghz systems.
7+ years customer installations experience.
4+ years field service management experience.
Ongoing experience with Ubiquiti, Mikrotik, Netgear, Cisco, Exalt, Siklu, Aviat, Cambium networks, Magnum energy solutions, Generac generators and transfer switches, and various HVAC systems.
Designed and constructed microcell sites for a wisp, including PTP links and PTMP arrays. Proficient with several diagnostic tools including DMMs OPMs spectrum analyzers propagation planners and link budget calculators. Also familiar with OTDRs and scopes for fiber deployments as well as signal generators.
Self studied to advance my career in wireless coax and fiber. I also have over 10 years industry experience.
