Roberta Emmons

Experienced professional supporting sales teams, coordinating trade shows, and managing logistics across complex operational environments, with a strong focus on organization, communication, and client service.

SALES COORDINATOR - Visit Newport Beach - Newport Beach, CA

(2022-01)

• Sales team coordination and administrative support
• Trade show logistics and event coordination
• CRM management and client tracking
• Proposal preparation and sales material development
• Calendar management and travel coordination
• Contract, and funds processing for partner hotels
• Multi-project coordination and deadline tracking
• Vendor, partner hotel, client, and stakeholder communication

ESCROW ASSISTANT - Prominent Escrow Services - Newport Beach, CA

(2021-01 - 2022-12)

• Open and manage escrow files, ensuring accurate documentation and compliance with transaction requirements.
• Prepare closing statements and coordinate signing appointments with clients and stakeholders.
• Communicate with lenders, agents, and clients to facilitate smooth transactions.
• Ensure timely processing and organization of all escrow documentation.

ESCROW ASSISTANT - The Escrow Connection - Palm Springs, CA

(2020-01 - 2021-12)

• Opened orders and established escrow files after receiving purchase agreements
• Scheduled signings and collected required documentation
• Obtained insurance and HOA documents
• Maintained communication with lenders, brokers, and borrowers
• Processed deposits and distributed forms and preliminary title reports

PRIVATE EVENTS COORDINATOR - Mission Hills and Indian Wells Country Clubs - Rancho Mirage, CA

(2019-01 - 2020-12)

• Met with clients to plan event details and logistics
• Finalized contracts and coordinated deposits to secure event space
• Created and distributed BEOs in collaboration with food and beverage teams

OFFICE COORDINATOR - Encore Event Technologies - Palm Desert, CA

(2017-01 - 2019-12)

Onsite at JW Marriott

• Coordinated daily operations with Marriott event staff for audiovisual needs
• Supported trade shows and exhibit booth AV sales
• Managed billing and administrative office duties
• Supported 8 sales managers with contract preparation and finalization
• Coordinated client site visits, accommodations, and amenities
• Maintained weekly sales revenue reports using Delphi (CRM)

SALES ADMINISTRATIVE ASSISTANT - Balboa Bay Resort - Newport Beach, CA

(2013-01 - 2015-12)

FRONT OFFICE SUPERVISOR - St. Regis Monarch Beach Resort - Dana Point, CA

(2007-01 - 2011-12)

• Supervised front desk operations and a team of approximately 20 employees
• Managed guest services, scheduling, and payroll processing
• Resolved guest concerns to maintain high service standards