Robin Williams
Customer service rep.
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About
I've been in customer service for years dealing with customer complaints and hiring as well as training new servers. Definitely looking for something more challenging, where I have a chance to grow. More recently i've ventured into call centers based customer service.
Experience
Customer service rep. - Bloom - Charlotte, North Carolina
(2006-11 - 2010-06)
Lead server - Anntonys - Charlotte, North Carolina
(2008-11 - 2016-12)
Customer service representative - Convergys Corporation - Charlotte, North Carolina
(2019-01)
Responding to around 300 calls a day maintained above average call handle times resolving issues ranging from being lost to technical support as well as emergency calls
Education
dentistry - Cpcc (2019-12)
Certificate - The dental asistant academy of charlotte (2018-05)
