Rochay Clark

To expand my knowledge in new and exciting career fields and to put my prior knowledge and skills to use and succeed in a new career field.

EMS Driver - AMR - Jackson, MS

(2023-07)

We respond to 911 calls, assess injuries or illnesses, provide critical pre-hospital care, and safely transport patients to hospitals. We also stabilize individuals in high-stress situations using lifesaving interventions like CPR, airway management, and trauma first

Production Associate/Trainer - WWL Vehicle Services - Canton, MS

(2023-05 - 2025-07)

Assembling parts of material to vehicles to complete units, operate air and battery powered tools to add parts to units, driving units to and from truck yards safely, checking vehicles worked on for quality issues and training new employees.

Assistant Manager - AutoZone - Jackson, MS

(2021-03 - 2021-07)

• Assists Store Manager with supervising, training and developing staff
• Takes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence, on assigned shifts
• Assists with management of the Commercial customers and ensures commercial accounts deliveries are made.
• Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
• Maintains sales productivity, store appearance and merchandising standards
• Conducts and reviews all opening and closing procedures

Parts Driver/Customer Service Rep - AutoZone - Jackson, MS

(2020-06 - 2021-07)

• Provides WOW! Customer Service
• Ensures assigned store tasks are completed in a timely manner on assigned shift
• Operates cash registers
• Ability to diagnose automobile problems and recommend solutions

Delivery Driver - Domino's - Byram, MS

(2020-04 - 2020-11)

Safely Deliver Domino's products in your vehicle to customers houses, Operate all equipment inside the store, including oven-tending, take customer orders and give change, ensure customer satisfaction.

Custom Protection Officer (Armed) - G4S Secure Solution USA - Flowood, MS

(2018-08 - 2020-04)

Custom protection officers are highly trained armed security officers who help contracted clients by providing internal and external security patrols to deter criminal activity and protect against theft. Custom protection officers patrol businesses and residences on foot and in vehicles, depending on their client's needs.

Assistant Manager - Domino's - Pearl, MS

(2016-06 - 2018-10)

The duties associated with this job include multitasking, interviewing for new team members, scheduling and labor, training of new & current team members, cooking and pizza making, safety of all team members, proactively solving customer issues and complaints and financial duties such as official money counts every shift and safe deposits.

Custom Protection Officer - G4S Secure Solutions - Jackson, MS

(2015-03 - 2016-11)

Custom protection officers are highly trained armed security officers who help contracted clients by providing internal and external security patrols to deter criminal activity and protect against theft and intrusion. Custom protection officers patrol businesses and residences on foot and in vehicles, depending on their client's needs.

Customer Care Specialist - Xerox-Humana - Madison, MS

(2014-10 - 2015-08)

As a Customer Care Assistant working in a call center environment my job was working to assist customers with their accounts. Responsibilities included navigating through multiple computer applications with speed and accuracy, working with customers to resolve inquiries and answer questions about the account, maintaining a high level of customer service and professionalism to a wide range of customers and recommending products that best suit the customer.

• Accomplished 5 or more 100 quality score average and commended for great telephone customer service.

Correctional Officer - Central MS Correctional Facility - Pearl, MS

(2013-03 - 2014-10)

As a correctional officer my job was to enforce rules and regulations in and around the prison. Correctional officer maintain security by preventing disturbances, assaults, and escapes. Correctional officers also supervise the daily activities of inmates, ensuring that inmates obey the rules of the prison.

Associate - General Studies - Hinds Community College (2009-08 - 2011-04)

High school diploma - Provine High School (2005-08 - 2009-05)