Owner/Operator at One town tire and auto inc. (2021-09 – Present)
General to major repairs, offering top tier service. New York State inspections are performed on site. We offering towing and outdoor storage.
Armed Security Officer at Westech Security & Investigations Inc. (2023-03 – 2024-09)
- patrol facilities every 30 minutes on foot
- Ensuring safety for all patrons during business hours
- Report to supervisor with report during shifts
- Mobile patrol
- Checkpoint marks throughout facility, ensuring pass-through for security checkpoint
- Maintained accurate records of daily activities including incident reports, shift logs, visitor logs, and inventory checks
- Investigated incidents involving thefts/vandalism within the premises; collaborated with local law enforcement authorities when necessary
- Performed regular inspections of fire extinguishers, emergency exits, and other safety equipment; ensured compliance with safety regulations
- Maintained a high level of security and safety by patrolling assigned areas, monitoring surveillance cameras, and promptly responding to any suspicious activities or incidents
Store Manager at Mavis Discount Tire (2013-07 – 2021-09)
- Oversee proper hiring, training and staffing
- Customer relations and customer complaints
- Manage all inventory ensuring a successful operation
- Managed a team of XX employees, providing training, coaching, and performance evaluations
- Created employee schedules to optimize staffing levels while ensuring excellent customer service standards were met
- Implemented loyalty program resulting in an increase of repeat customers by XX%
- Utilized POS systems effectively for cash handling transactions as well as tracking sales data for reporting purposes
- Collaborated with vendors to negotiate favorable pricing terms and maintain adequate stock levels of popular products
- Analyzed sales data to identify trends and opportunities for improvement in product assortment and merchandising strategies
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Developed and maintained strong relationships with customers to ensure high levels of satisfaction and repeat business
- Implemented effective strategies to drive sales and achieve monthly revenue targets
- Mentored employees leading them towards promotions and career growth opportunities
