Rokesha Walker

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Behavior Health Technician - John Peter Smith Hospital - Fort Worth, TX

(2019-11)

• Implemented individualized treatment plans for clients with developmental disabilities.
• Conducted behavioral assessments to identify client needs and establish goals.
• Collaborated with multidisciplinary teams to enhance client care strategies.
• Trained and mentored new staff on applied behavior analysis techniques.
• Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.

Patient Access Representative - John Peter Smith - United States

(2019-11)

• Greet and assist patients in a timely and courteous manner, provided excellent customer service at all times.
• Answering incoming calls from internal departments relating to registration, admission, status physicians change, call via outside lines for registration of clinical accounts.
• Running daily activity report to capture and process outpatient registration and admissions.
• Involving in the promotion of patient access to electronic medical records, also explanation and assistance in patients participation in healthcare information exchange portal, the sharing of medical information by the hospital and physicians.
• Following state and federal guidelines, ensuring confidentiality of hospital records and patient information.

Rehab Technician/ Unit Secretary - Baylor Institute for Rehabilitation - Fort Worth, Texas, United States

(2013-03)

• Transport and prep patients for inpatient rehab service
• Assisting with hot pads, ambulation and range of motion exercise
• Superior in operating the electronic equipment used for the monitoring the status of a patient.
• Prioritize AM/PM patient daily care according to plan of care, take signs and ADLs
• Attend schedule meeting and continue education
• Provide general comfort and safety for all patients
• Unit secretary work in a specific department, or unit, of hospitals and other healthcare facilities. Assign duties are varied and may include answering telephones, filing and admitting and discharging patients.

High School Diploma - Tarrant County College (2025-09)

Surgical Tech - Fortis Institute (2013-01)