Rolonda Harris
Home Health Aide
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About
Compassionate and self-motivated healthcare professional with extensive experience in patient care, clinical support, and administrative healthcare services. Demonstrated ability to provide safe, high-quality patient care while maintaining strong professional relationships and communication. Seeking to contribute clinical expertise to a progressive healthcare organization that values excellence and growth.
Experience
Home Health Aide
(2025-05)
- Assist client with personal care and grooming
- Prepare nutritious meals
- Perform household cleaning and maintenance tasks
- Manage shopping and financial responsibilities
- Escort client to medical appointments
Medical Assistant II - University Health
(2022-05 - 2025-04)
- Prepare examination rooms and patients
- Obtain and update medical histories
- Perform venipuncture and lab preparation
- Administer vaccines and antibiotics
- Conduct EKGs and clinical testing
- Assist nursing staff and administrative operations
HEDIS Cost Utilization Specialist - GEHA
(2020-05 - 2021-10)
- Conduct outbound calls regarding preventive care gaps
- Educate members on preventive screenings
- Promote Care Management programs
Patient Access Representative - Saint Luke’s North Hospital
(2019-02 - 2019-12)
- Managed scheduling for diagnostic imaging and procedures
- Verified insurance eligibility and benefits
- Collected co-pays and processed payments
- Coordinated referrals and appointment scheduling
Pharmacy Technician - OptumRx
(2018-09 - 2019-02)
- Managed high-volume inbound prescription calls
- Verified medication and prescription details
- Processed new and refill prescriptions
- Coordinated communications with providers and patients
Education
High School Diploma - Ruskin High School
