Ronda Mackie

Proficient in organizational skills in a small office including but not limited to data entry, filing, accounts receivable, accounts payable, appointment scheduling, knowledge of Jacksonville area and great customer service skills!

Medical Coding and Billing Specialist - Kasraeian Urology - Jacksonville, FL

(2008-09 - 2013-10)

• Reviewed and verified documentation for completeness and accuracy before assigning codes
• Ensured compliance with all relevant coding guidelines and regulations, including HIPAA
• Performed audits of coded data to identify any discrepancies or errors
• Collaborated with healthcare providers to resolve coding-related issues and clarify documentation as needed
• Maintained a high level of productivity while maintaining accuracy in coding assignments
• Managed the billing process by generating claims, verifying insurance coverage, and submitting claims electronically or via mail
• Followed up on unpaid or denied claims to ensure timely reimbursement from insurance companies
• Resolved billing inquiries from patients, insurance companies, and other stakeholders in a professional manner
• Identified opportunities for revenue enhancement through accurate coding practices and proper documentation
• Participated in regular continuing education programs to stay updated on changes in coding guidelines and regulations
• Utilized electronic health record (EHR) systems proficiently for efficient retrieval of patient information during the coding process
• Implemented strategies to optimize reimbursement rates by ensuring appropriate code selection based on medical necessity
• Worked closely with physicians and other healthcare professionals to clarify diagnoses/procedures when necessary
• Achieved an average accuracy rate of XX% in assigning medical codes throughout tenure at previous employer
• Implemented a new coding system that improved efficiency and reduced errors by XX%
• Assisted in the implementation of electronic medical record (EMR) systems for improved documentation and coding accuracy

Technical school - Medical Coding - Fortis College (2014-09 - 2015-09)