Rose Villegas

Courteous and diligent spanish speaking professional looking for a new opportunity to offer secretarial services to an exceptional company and co-workers while building positive relationships with clients.

WC and PI Case Manager and Scheduler - Orthopedic Network

(2020-08 - 2022-06)

• Assist patients in making, altering, and canceling medical appointments, accurately record patient information into Medisoft and our database, performed reminder calls for upcoming appointments
• Request diagnostic and medical records
• Follow up on all incoming leads
• Daily communication with providers and attorneys

WC & PI Office Manager & Administrative Assistant - Leonard Law Group, LLC.

(2003-12 - 2020-08)

• Answer a high volume of incoming calls and in person inquiries
• Good understanding of workers' compensation law including, preparing IWCC application for client benefits, preparing motions, settlement contracts, subpoenas to obtain clients medical records and itemized bills
• Retrieval of policy limits and declarations pages for defendant insurance, as well as UM (uninsured motorist) and med-pay limits for plaintiff insurance.
• Issue letters of representation and confirm defendant insurance coverage.
• Intake of new clients along with medical chronology and schedule patients with providers
• Confirm insurance claim information and open unreported claims
• Interviewed, hired, trained, set-up workstations, logins, etc. for new employees
• Maintained office inventory, paid office invoices, handled daily inbound and outbound mail

High School Diploma - Curie Metropolitan High School (2002)