Roseann Castaneda

Certified Phlebotomist (10/16/26) with a B.S. in Psychology and years of experience working inside California Department of Corrections and Rehabilitation (CDCR) institutions, including Avenal State Prison and the Substance Abuse Treatment Facility (SATF) in Corcoran. Skilled at following standardized procedures, state and federal regulations, and departmental policies, maintaining order and safety in secure settings, and communicating calmly with a diverse population. Trained in specimen collection, labeling, and infection control, with a record of accurate documentation, confidentiality, and reliability.

Substance Abuse Counselor - Phoenix House of California - Avenal State Prison, Avenal, CA

(2006 - 2009)

• Provided substance abuse counseling to incarcerated individuals in a rehabilitative program, supporting treatment goals and successful return to the community.
• Facilitated group and individual sessions and tracked each participant's attendance and progress.
• Worked inside a secure institution every day, following custody, safety, and security procedures and maintaining order and professional boundaries.
• Kept accurate, confidential records and reports in line with program, departmental, and state requirements.
• Coordinated schedules and communication with custody and program staff to keep services running smoothly.

Case Manager - Friends Outside - Avenal State Prison, Avenal, CA

(2009 - 2010)

• Managed a caseload of [#] incarcerated individuals, assessing needs and building individualized plans to prepare for release.
• Connected clients to housing, healthcare, employment, and community resources, and followed up to confirm each next step was completed.
• Worked with institution staff and community agencies, following all departmental policies and procedures.
• Documented services, progress, and referrals accurately and on time while protecting client confidentiality.

Transition Specialist - [Organization] - Avenal State Prison, Avenal, CA

(2010 - 2013)

• Prepared incarcerated individuals for release through reentry planning and resource facilitation, supporting a safe and successful transition to the community.
• Coordinated with community partners and institution staff to arrange services before release dates.
• Advanced through a series of increasingly responsible grant-funded roles with contracted organizations at Avenal, adapting quickly to new teams, procedures, and priorities.

Substance Abuse Program - Substance Abuse Treatment Facility (SATF), Corcoran, CA

(2013 - 2014)

• Supported a substance abuse treatment program serving incarcerated individuals in a high-security CDCR facility, following all safety and custody requirements.
• [Add 2 to 3 specific duties: for example, groups led, participants served, documentation, or coordination with staff.]

Case Manager / Facilitator - Kings View Mental Health - Hanford, CA

(2016 - 2017)

• Facilitated group and individual sessions and provided case management in a behavioral health setting, building trust with clients through patience and respect.
• Coordinated referrals with providers and agencies and documented client progress accurately under strict confidentiality rules.

Founder & Owner - The Golden Rose (Wellness Services)

(2021 - 2025)

• Delivered wellness sessions inside hospitals and physician offices, following each facility's safety rules and working alongside medical and administrative staff.
• Managed scheduling, supplies, pricing, and client follow-up independently, with careful attention to detail and reliability.

Admissions Advisor - Alliant International University

(2017 - 2019)

• Served as the sole admissions advisor, handling inquiries, deadlines, and applicant records accurately and confidentially.

Additional experience includes working as a real estate agent and as a transition counselor at Grossmont College, along with several other positions not listed here. A complete work history is available upon request.

Phlebotomy Program - HarperRand Cal Regional, Sanger Adult School (2026)

B.S. - Psychology - Brandman University / UMass Global

Science Coursework - Nursing Prerequisites - Clovis Community College