Ross Kupsche

Hardworking and adaptable, eager to learn. If I had to choose a quote to describe my work ethic it would be along the lines of "Whether you think you can or think you can't, you're right." I believe I am a hard worker, and so I am. I work hard to prove that I'm right.

I accomplish my tasks even if it requires unorthodox methods and outside the box thinking. Giving up isn't an option, but trying something else is. Having a laid back personality, I do not get flustered when things get hard, or when something unexpected pops up.

I welcome the unexpected, the new, the different; it allows me to think in different ways and challenges me to rise above so to speak. I am committed to my work and see it as a reflection of myself. If I am to think of myself highly I must produce the best work possible, and that will always be my goal.

Delivery Driver - Dan's Vending Services - Fox Lake, IL

(2017-01)

I also cleaned the company warehouse part time. Took deliveries for the business when I happened to be there. Working in the money counting/sorting area, I took in all the collected money at the end of the day to sort bills, change, and to make note of the amounts collected at each of our serviced businesses. Which I then wrapped and put into the safe.

• Navigated and operated box trucks to deliver products and materials.
• Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
• Maintained safe driving habits to protect property and general public on roadways.
• Delivered items to customers and presented invoices for payments.
• Loaded, balanced and secured product to safely transport goods.
• Answered customer questions regarding products and resolved issues with order accuracy and quality.
• Completed multiple daily routes to delivery goods such as candy, chips and soda.
• Maintained a friendly demeanor and made an effort to speak with customers, building relations

Machine Operator - D&W Fine Pack - Lake Zurich, IL

(2020-12 - 2021-03)

• Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
• Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.

Fedex Driver - FedEx - Grayslake, IL

(2020-03 - 2020-06)

• Delivered goods and services to customers on time and in excellent condition.
• Utilized GPS to optimize routes and continuously meet estimated delivery times.
• Monitored traffic conditions and applied defensive strategies to avoid accidents.
• Saved fuel by leveraging GPS to identify faster routes.
• Inspected vehicle before and after every trip to assess performance and maintenance requirements.
• Learned the various neighborhoods on my route so that I could make my deliveries in the most timely manner possible.
• Loaded and unloaded merchandise efficiently to meet demanding route targets.
• Communicated with and answered any questions customers had about their product and the delivery service.

GED - GED Testing Service (2021-09)