Rozita Young

Customer-focused administrative professional with experience in front desk operations, hospitality, customer service, scheduling, and sales. Currently enrolled in a Real Estate Salesperson Pre-Licensing Course (Expected Completion: December 2026). Strong communication, organization, and relationship-building skills with a passion for helping residents find the right home and delivering exceptional service.

Secretary at ESS/NHK8 (2023-10 – Present)

• Manage appointments, interviews, schedules, and conference room coordination.
• Support purchasing, inventory tracking, and administrative operations.
• Provide professional customer service and maintain accurate records.

Server/Bartender at Applebee's (2022-12 – 2025-01)

• Built strong customer relationships in a fast-paced environment.
• Handled cash transactions and resolved customer concerns professionally.

Receptionist at Kids First Pediatrics (2022-11 – 2023-08)

• Scheduled appointments, verified insurance, answered phones, and welcomed visitors.
• Maintained confidential records and coordinated daily office operations.

Hotel Front Desk at Candlewood Suites (2019-06 – 2022-11)

• Managed reservations, check-ins/check-outs, guest requests, and payments.
• Delivered exceptional hospitality and resolved guest issues promptly.

Sales Associate at Bath & Body Works (2018-10 – 2019-05)

• Recommended products, exceeded customer expectations, and processed transactions.

Customer Service Representative at Convergys (2018-05 – 2018-09)

• Resolved customer inquiries and coordinated with internal departments.

Real Estate Salesperson Pre-Licensing Course (2026-12)

High School Diploma – Herschel V. Jenkins High School