Ruth Zimmer

PMP-certified Vendor Portfolio Manager with 20+ years of experience supporting CIO-level organizations in managing vendor contracts, tracking SLAs, driving process improvements, and creating executive-level reporting and presentations. Co-founded and operated the CapOneSource Alliance — a semiconductor industry group purchasing organization — where I managed a portfolio of vendor contracts across 9 indirect spend categories, monitored service delivery performance, handled escalations, and supported senior leadership with operational reporting and analysis. Proven expertise in contract renewals, expense tracking, vendor relationship management, and cross-functional stakeholder coordination.

Local to Watsonville and available immediately. PMP-certified since 2011. MBA from University of San Francisco. Advanced proficiency in Microsoft Excel, PowerPoint, and Office Suite.

Project Manager at Factory Systems (2023-09 – 2024-10)

Contract position supporting IT portfolio operations in a fast-paced startup environment.

• Supported IT portfolio operations in a fast-paced startup environment, managing multiple concurrent technology projects and coordinating with senior leadership on status reporting and operational priorities.
• Led IFS Aviation Maintenance Software implementation — managing vendor relationship, tracking SLAs and deliverables, handling escalations, and ensuring contractual obligations were met throughout the project lifecycle.
• Served as PM for legal department process automation project — coordinating vendor selection, implementation, and deployment of OCR technology to streamline NDA processing workflows, reducing processing time by 35%.
• Created and maintained executive-level dashboards and status reports for senior leadership, providing clear visibility into portfolio health, risks, and progress across concurrent projects.
• Drove process improvements and developed operational documentation and SOPs to improve efficiency across distributed teams.

Executive Administrator / Project Coordinator at University of California Santa Cruz (2022-06 – 2022-09)

Contract position supporting senior leadership with scheduling, reporting, and cross-functional coordination.

• Supported senior leadership with scheduling, reporting, and cross-functional coordination across multiple concurrent operational initiatives.
• Managed vendor and platform coordination for Asana implementation — tracking deliverables, managing expenses, and improving process efficiency by 30%.
• Created executive presentations and documentation for leadership retreats and organizational planning sessions.

Executive Administrator / Project Coordinator at Change Healthcare (2019-09 – 2020-03)

Remote position supporting CIO-adjacent leadership team with operational coordination and vendor management.

• Supported CIO-adjacent leadership team with operational coordination, vendor management, and process improvement initiatives across three concurrent workstreams.
• Tracked operational activities, handled escalations and inquiries, and maintained accurate reporting across all project workstreams — achieving 25% improvement in process efficiency.
• Created executive-level documentation and reporting, ensuring clear communication of status and risks to senior leadership.

Project Manager / Administrator at Granite Rule Investments, LLC (2017-01 – 2019-08)

Managing vendor contracts, expenses, and operational documentation.

• Managed vendor contracts and expenses, tracking performance and renewals while maintaining accurate financial reporting in QuickBooks.
• Developed SOPs and documentation standards ensuring audit-ready records and consistent operational processes.
• Supported legal review processes for vendor agreements and client contracts, coordinating with external counsel as needed.

Senior Vendor Portfolio Manager — CapOneSource Alliance at SEMI Corporation (2013 – 2015)

CapOneSource Alliance: semiconductor industry GPO serving 40 CIO-level client organizations.

• Managed vendor portfolio supporting the Office of the CIO across 40 member organizations — overseeing contract renewals, expense tracking, SLA monitoring, and escalation resolution.
• Tracked operational activities and SLA performance across 9 indirect spend categories, proactively identifying issues and driving resolution with vendor partners.
• Created executive-level presentations and reporting for CIO-level leadership, delivering portfolio status, vendor performance insights, and program metrics.
• Supported legal review processes for all vendor contracts, coordinating with legal counsel on contract terms, renewals, and compliance requirements.
• Drove continuous process improvements across vendor management operations, developing documentation and reporting frameworks that improved portfolio visibility and operational efficiency.

Vendor Portfolio Manager — CapOneSource Alliance at Lam Research Corporation (2002 – 2013)

Co-founded semiconductor industry GPO; selected by Lam's CIO to build and manage the program from inception.

• Built vendor portfolio management program from scratch — developing all contract management processes, SLA tracking frameworks, expense management workflows, and executive reporting templates.
• Managed group purchasing contracts across 9 indirect spend categories with enterprise suppliers including Verizon, IBM, Lenovo, IKON, and Airgas — tracking renewals, managing expenses, and monitoring service delivery performance against contractual obligations.
• Served as primary escalation point for vendor issues, coordinating resolution across internal stakeholders and external vendor partners.
• Produced executive-level presentations and operational reports for CIO-level leadership, delivering portfolio insights, vendor performance metrics, and program recommendations.
• Drove process improvements and portfolio rationalization — identifying opportunities to consolidate vendors, reduce costs, and improve service quality across the portfolio.
• Supported legal review of all vendor contracts and agreements, ensuring terms protected consortium interests and met compliance requirements.

Executive Administrator, Global Operations at Lam Research Corporation (1997 – 2002)

Providing administrative and operational support to VP of Global Operations.

• Provided administrative and operational support to VP of Global Operations with coverage for CEO, COO, and CFO; completed MBA and BS concurrently.

Master of Business Administration in MBA – University of San Francisco

Bachelor of Science in BS – University of San Francisco