Project Manager at Factory Systems (2023-09 – 2024-10)
Contract position supporting IT portfolio operations in a fast-paced startup environment.
- Supported IT portfolio operations in a fast-paced startup environment, managing multiple concurrent technology projects and coordinating with senior leadership on status reporting and operational priorities.
- Led IFS Aviation Maintenance Software implementation — managing vendor relationship, tracking SLAs and deliverables, handling escalations, and ensuring contractual obligations were met throughout the project lifecycle.
- Served as PM for legal department process automation project — coordinating vendor selection, implementation, and deployment of OCR technology to streamline NDA processing workflows, reducing processing time by 35%.
- Created and maintained executive-level dashboards and status reports for senior leadership, providing clear visibility into portfolio health, risks, and progress across concurrent projects.
- Drove process improvements and developed operational documentation and SOPs to improve efficiency across distributed teams.
Executive Administrator / Project Coordinator at University of California Santa Cruz (2022-06 – 2022-09)
Contract position supporting senior leadership with scheduling, reporting, and cross-functional coordination.
- Supported senior leadership with scheduling, reporting, and cross-functional coordination across multiple concurrent operational initiatives.
- Managed vendor and platform coordination for Asana implementation — tracking deliverables, managing expenses, and improving process efficiency by 30%.
- Created executive presentations and documentation for leadership retreats and organizational planning sessions.
Executive Administrator / Project Coordinator at Change Healthcare (2019-09 – 2020-03)
Remote position supporting CIO-adjacent leadership team with operational coordination and vendor management.
- Supported CIO-adjacent leadership team with operational coordination, vendor management, and process improvement initiatives across three concurrent workstreams.
- Tracked operational activities, handled escalations and inquiries, and maintained accurate reporting across all project workstreams — achieving 25% improvement in process efficiency.
- Created executive-level documentation and reporting, ensuring clear communication of status and risks to senior leadership.
Project Manager / Administrator at Granite Rule Investments, LLC (2017-01 – 2019-08)
Managing vendor contracts, expenses, and operational documentation.
- Managed vendor contracts and expenses, tracking performance and renewals while maintaining accurate financial reporting in QuickBooks.
- Developed SOPs and documentation standards ensuring audit-ready records and consistent operational processes.
- Supported legal review processes for vendor agreements and client contracts, coordinating with external counsel as needed.
Senior Vendor Portfolio Manager — CapOneSource Alliance at SEMI Corporation (2013 – 2015)
CapOneSource Alliance: semiconductor industry GPO serving 40 CIO-level client organizations.
- Managed vendor portfolio supporting the Office of the CIO across 40 member organizations — overseeing contract renewals, expense tracking, SLA monitoring, and escalation resolution.
- Tracked operational activities and SLA performance across 9 indirect spend categories, proactively identifying issues and driving resolution with vendor partners.
- Created executive-level presentations and reporting for CIO-level leadership, delivering portfolio status, vendor performance insights, and program metrics.
- Supported legal review processes for all vendor contracts, coordinating with legal counsel on contract terms, renewals, and compliance requirements.
- Drove continuous process improvements across vendor management operations, developing documentation and reporting frameworks that improved portfolio visibility and operational efficiency.
Vendor Portfolio Manager — CapOneSource Alliance at Lam Research Corporation (2002 – 2013)
Co-founded semiconductor industry GPO; selected by Lam's CIO to build and manage the program from inception.
- Built vendor portfolio management program from scratch — developing all contract management processes, SLA tracking frameworks, expense management workflows, and executive reporting templates.
- Managed group purchasing contracts across 9 indirect spend categories with enterprise suppliers including Verizon, IBM, Lenovo, IKON, and Airgas — tracking renewals, managing expenses, and monitoring service delivery performance against contractual obligations.
- Served as primary escalation point for vendor issues, coordinating resolution across internal stakeholders and external vendor partners.
- Produced executive-level presentations and operational reports for CIO-level leadership, delivering portfolio insights, vendor performance metrics, and program recommendations.
- Drove process improvements and portfolio rationalization — identifying opportunities to consolidate vendors, reduce costs, and improve service quality across the portfolio.
- Supported legal review of all vendor contracts and agreements, ensuring terms protected consortium interests and met compliance requirements.
Executive Administrator, Global Operations at Lam Research Corporation (1997 – 2002)
Providing administrative and operational support to VP of Global Operations.
- Provided administrative and operational support to VP of Global Operations with coverage for CEO, COO, and CFO; completed MBA and BS concurrently.
