Ryan Evans

Customer focused professional who excels in providing high levels of customer satisfaction through excellent sales service. Dedicated retail professional utilizing team-building and interpersonal skills in a fast-paced, customer-focused retail environment. Harnesses skills and experience to greet and help customers as they search for products that meet their needs and desires.

Sales Associate 07/2022 - Present

American Dream Mall – E. Rutherford, NJ

• Manage the day-to-day operations and performance of my area to provide the highest level of customer service for the customer

•Understand company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among peers

• Handles customer concerns and ensures an appropriate resolution
• Ensures proper store signage is maintained at all times.
• Establishes and communicates job responsibilities and performance expectations to direct reports to ensure mutual understanding and desired results
• Provides product feedback to their direct leader, including recommendations regarding new items to carry or those that should be discontinued
• Provides a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order
• Oversees product merchandising and maintains proper stock levels through appropriate product ordering
• Conducts store inventory counts and reconciliations according to company guidelines
• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data

Penn Foster High School