Sales Associate 07/2022 - Present
American Dream Mall – E. Rutherford, NJ
- Manage the day-to-day operations and performance of my area to provide the highest level of customer service for the customer
- Understand company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among peers
- Handles customer concerns and ensures an appropriate resolution
- Ensures proper store signage is maintained at all times.
- Establishes and communicates job responsibilities and performance expectations to direct reports to ensure mutual understanding and desired results
- Provides product feedback to their direct leader, including recommendations regarding new items to carry or those that should be discontinued
- Provides a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order
- Oversees product merchandising and maintains proper stock levels through appropriate product ordering
- Conducts store inventory counts and reconciliations according to company guidelines
- Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
