DPC Computer Repair, Repair Technician
March 2022 - July 2022
- Composed a system to determine common points of failure among like models of laptops, assessing groups of 6 to 12 laptops simultaneously for their viability as a “full build” or “for parts” listing based on cosmetic and practical damage
- Programmed a windows diagnostic tool using Python that streamlines the collection of information to be later used in an eBay listing
- Driven to assess several clients and/or laptops simultaneously
- Chases every opportunity to work on Gaming Desktops, Work Stations, Personal and gaming laptops, iMac Desktops, and MacBook Pros
- On a daily basis, confirmed company website marketplace listings are up with active hyperlinks to provide the best end-user experience
- Photographed laptops for eBay listings; motivated to adjust for a composition that is easily viewed from any device
- Packaged and shipped a wide variety of fragile devices ensuring customers received their items as expected
- First to answer the phone, motivated to bring the most financially practical solution to a client's issue
- Drafted invoices for insurance claims assessing the cost of repairing a computer to a like-new condition
- Excited to answer technical questions about a client’s use case and find the best solution within their budget
- Conducted software-based data recovery using MiniTool Partition Wizard
Five Guys, Shift Lead
October 2020 - March 2022
- Seek out and correct issues through friendly means to provide the best possible experience for staff and patrons
- Ensure the store is clean and abides by both government and corporate regulations at all times
- Dedicated to providing new hires with skills necessary to adapt to a dynamic and fast-paced environment
- Determine profits made during a shift and create an accurate deposit
- Directing teams of 3 to 5 people through high-pressure workloads, catering to the strengths of each individual every shift
- Actively determined to learn new responsibilities in order to help peers thrive and be a more versatile member of the crew
