Ryan Medlin

Resourceful professional with strong creative skills and proven experience in social media management, content creation, and customer service. Skilled in using platforms like Facebook, Instagram, LinkedIn, Canva, and Monday.com. Demonstrated ability to analyze social media metrics, manage ads, and support promotional sales for diverse clients, ensuring high-quality results and customer satisfaction.

Social Media Manager at NAMI Durham (2025-09 – Present)

• Schedule content on 3 social media platforms; Facebook, instagram, and LinkedIn
• Updated website calendar
• Quarterly analytics on all social media platforms
• Create flyers on Canva for social media and print

Administrative Assistant/Social Media Manager at BRANDilly Creative Group (2023-09)

• Ensured customer satisfaction by promptly addressing client needs and inquiries
• Answered phone calls to provide timely support and information to clients
• Managed social media accounts to increase brand awareness and engagement
• Performed QuickBooks administrative services to maintain accurate financial records
• Utilized MONDAY.com for efficient project and team management
• Created marketing materials using Canva to support promotional campaigns
• Promoted sales for local businesses, government, non-profits, and educational institutes, increasing outreach
• Drove large and small format sales to support diverse client needs
• Coordinated DTF apparel sales and production to fulfill custom orders

Social Media Manager at Carolinas Virginia Minority Supplier Diversity Council (2023-11 – 2026-02)

• Created engaging social media content to increase audience engagement across platforms
• Scheduled and managed posts to maintain consistent online presence using Monday.com and Google Sheets
• Utilized Facebook, Instagram, LinkedIN, and Meta to expand brand visibility
• Leveraged management platforms such as Monday.com, Google Sheets, and Canva to streamline workflow
• Analyzed monthly social media analytics to track growth and optimize strategies
• Produced content and recorded videos at conferences to enhance event coverage
• Managed ads and community outreach on all platforms to boost event participation

Barista at BIGGBY COFFEE (2022-09 – 2023-08)

• Prepared specialty drinks to meet customer preferences and quality standards
• Delivered customer service at drive-thru and counter, ensuring positive guest experiences
• Handled food preparation to maintain safety and quality standards
• Unloaded shipments and maintained stock levels to ensure inventory availability

House Cleaner at Molly Maid (2022-01 – 2022-08)

• Cleaned residential and commercial properties to exceed client expectations
• Performed deep cleanings to ensure thorough sanitation and presentation
• Collaborated in a team approach to maximize efficiency and quality

Assistant Meat Manager at Lowes Foods, LLC (2021-06 – 2022-01)

• Prepared and cut meat daily to maintain product quality and availability
• Assisted with inventory management to ensure accurate stock levels
• Supported computer paperwork and emails to streamline department operations
• Loaded and unloaded trucks and operated pallet jack to manage deliveries efficiently

House Cleaner at Sweep Away (2020-12 – 2021-05)

• Cleaned residential homes and apartments independently to deliver high-quality results

Head Cashier at Sprouts Farmers Markets (2017-02 – 2020-11)

• Operated register and handled cash transactions accurately
• Counted money and balanced cash drawers to ensure accuracy
• Provided customer service, processed returns and exchanges efficiently
• Maintained cleanliness of work area and front of store to enhance customer experience

Assistant Graphic Designer at Image360 (2016-06 – 2017-02)

• Assisted in creating designs for signs to meet client specifications
• Provided customer service to address client needs and project updates
• Applied graphics to walls and other materials to complete installations

Receptionist at Window Genie (2016-02 – 2016-06)

• Managed front desk responsibilities to ensure smooth office operations
• Answered phones and scheduled jobs to optimize service delivery

Sales Associate, Rue at rue 21 (2014-07 – 2016-03)

• Operated as cashier to process customer transactions efficiently
• Counted money and prepared accurate deposit slips
• Handled exchanges and returns to maintain customer satisfaction
• Cleaned store to uphold brand standards
• Executed floor changes, window displays, and mannequin setups to enhance visual merchandising

Bachelor's in Interactive Media – Living Arts College (2015-09 – 2018-12)