Ryan Pinney

Dependable, energetic, and customer-focused professional with more than 20 years of experience supporting customers, coordinating logistics, solving problems, and working effectively in fast-paced environments. Recognized for professionalism, reliability, and the ability to remain calm under pressure while delivering exceptional service. Experienced working with diverse groups of people, managing multiple priorities, and representing organizations with a positive attitude.

Seeking an Event Staff position where I can contribute to creating outstanding guest experiences while supporting smooth event operations.

Project Manager - Air Control Products

(2025-03)

• Coordinate multiple customer projects simultaneously while maintaining exceptional customer service.
• Serve as the primary point of contact between customers, manufacturers, warehouse personnel, engineering, and finance.
• Resolve issues quickly while maintaining professionalism under tight deadlines.
• Prioritize competing responsibilities in a fast-paced environment.
• Train and mentor new team members while supporting overall operational success.

Owner / Professional Recruiter - Merge Resources Ltd.

(2016-11 - 2025-02)

• Built strong relationships through exceptional customer service and consistent communication.
• Coordinated interviews, schedules, and logistics for clients and candidates.
• Managed multiple priorities while ensuring every customer received responsive, professional service.
• Solved problems quickly while maintaining confidentiality and professionalism.
• Successfully operated a service-oriented business built on trust, responsiveness, and attention to detail.

Lead Recruiter / Practice Manager - Emerald Resource Group

(2012-02 - 2016-10)

• Delivered outstanding customer service to clients and candidates.
• Managed multiple recruiting projects simultaneously while meeting deadlines.
• Supervised and mentored recruiting staff.
• Worked collaboratively with coworkers to achieve team goals.
• Built lasting professional relationships through responsiveness and follow-through.

Corporate Recruiter - STERIS

(2011-11 - 2012-02)

• Coordinated hiring activities for multiple departments.
• Scheduled interviews and maintained communication between candidates and hiring managers.
• Delivered a positive candidate experience through timely follow-up and professionalism.
• Managed confidential information with accuracy and discretion.

Branch Operations / Human Resources Manager - Maxim Healthcare Services

(2003-08 - 2011-10)

• Managed daily office operations supporting hundreds of employees and customers.
• Supervised hiring, onboarding, scheduling, payroll, billing, and customer service functions.
• Helped establish and grow a successful new office location.
• Earned multiple company awards for operational excellence and business growth.
• Built a reputation for dependability, teamwork, and outstanding customer service.

Bachelor of Science - Business Administration - Ohio Northern University (2003)