Ryan Porcadilla

I am a hardworking, highly motivated professional, and eager to apply a blend of knowledge and hands-on experience to improve business performance. I work well independently and collaboratively, leveraging a strong work ethic to adapt quickly to changing environments and company goals. Resourceful and results-driven with a passion for growth, efficiency, and quality service. Skilled in communication, organization, and customer relations with a commitment to professionalism and excellence.

Administrative Assistant - Pikes Peak State College - Colorado Springs, CO

(2024-08 - 2025-06)

Advising & Testing

• Assisted students with appointment scheduling and testing information
• Answered phone calls and helped students with questions and concerns
• Updated student records and academic advisor assignments
• Supported students with changes in majors and academic pathways
• Checked students in and assisted with front desk operations
• Guided students to campus offices and resources
• Assisted advisors and staff with administrative tasks

Student Assistant - Pikes Peak State College - Colorado Springs, CO

(2023-10 - 2024-08)

Advising & Testing

• Checked students in and greeted them on their way out
• Assisted students with appointment scheduling and testing information
• Guided lost students to their campus destinations
• Updated student records and academic advisor assignments
• Supported students with changes in majors and academic pathways

Front Desk - Rock Bottom Restaurant and Brewery - Colorado Springs, CO

(2021-12 - 2022-06)

• Answered phone calls and greeted guests in a professional manner
• Managed online delivery orders via DoorDash and other platforms
• Welcomed guests upon arrival and seated them as efficiently as possible
• Supported servers by bussing tables and organizing dishware for dishwashing
• Maintained cleanliness in the lobby and restrooms

Food Runner - Choice Restaurant Concepts - Colorado Springs, CO

(2021-03 - 2021-10)

• Gained hands-on experience in delivering food to customers
• Operated in a high-paced, fast-moving restaurant environment
• Greeted guests and ensured timely and accurate food delivery
• Handled food safely and efficiently with minimal errors
• Identified and discarded food items not meeting service standards

Food Runner - The Broadmoor - Colorado Springs, CO

(2018-05 - 2021-04)

Assisted in daily operations at a $3.3M annual revenue establishment

• Prepared reports and analytics to support operations and performance tracking
• Trained and mentored new staff, offering feedback for growth and improvement
• Delivered excellent customer service and resolved guest concerns efficiently
• Supported the hiring and onboarding process for new employees

Business AS Degree - Business - Pikes Peak State College (2025-05)

Associate of General Studies - General Studies - Pikes Peak State College (2025-01)

Associate in science (A.S.) - Science - Pikes Peak State College (2024-09)

High School Diploma - Banning Lewis Preparatory Academy (2022-01)